ASSIGNMENT
8: PILOT USABILITY STUDY
Test Subjects
and Methods
TEST
SUBJECTS
- Subject
#1: Assistant restaurant manager, age 36, digital camera user
- Subject
#2: SIMS Master's student, age 33, digital camera user
- Subject
#3: SIMS PhD student, age 25, digital camera user
Each
subject filled out a survey that asked questions about demographics
and digital-photo use. More information can be found here: Demographic
Survey Summary
We
required that our subjects 1) own digital cameras and 2) organize
and share their digital photos.
We
did not require that our subjects be cameraphone users for this
set of tests. As it currently stands, the prototype that we've developed
is appropriate for digital photos from both digital cameras and
cameraphones.
APPARATUS
We
tested our system in the SIMS student lounge in the basement South
Hall on the UC Berkeley campus.
We
held the three testing sessions between 2:30 p.m. and 5 p.m. on
Thursday, April 21, 2005. All four of the PhotoCat team members
were present for the three tests. Each test lasted approximately
45 minutes.
Subjects
tested the PhotoCat
system on a PC running Mozilla Firefox with a screen resolution
of 1280x1024.
GROUP
ROLES
- Mike:
Introduced subjects to PhotoCat and handed out consent forms,
demographic survey forms, and task lists.
- Andrea:
Timed the tasks, observed subject behavior, and debriefed subjects.
- Carrie
and Scott: Took notes on what the subjects did and said during
the tests
TASKS
Subjects
performed the following five tasks during the testing:
1.
By default you are taken to the month after February 15th.
Find a few pictures from February 28th. Add the photos to
the bin.
2.
You remember taking a picture of your cat Fluffy playing with
toilet paper in the bathtub around the first week of March,
when your friend Darla was visiting. You want to find the
picture of Fluffy, and see a full-sized view of the image.
3.
You went out with your friends on March 17th for your normal
Thursday cocktails. You want to find a couple of pictures
to share with a few of your friends as an album.
4.
Your mom bought you a new radio for your birthday on January
18. You remember opening the package early. When you opened
your gift you took a picture of it on your kitchen table.
Find the picture of the radio and share it.
5.
Find a selection of interesting outdoor photos from the collection
that could be used in a collage.
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We
designed the tasks with the following questions in mind:
- Do
subjects prefer the bull's eye or the grid view? Or do they prefer
different views for different types of tasks?
- What
methods do subjects use to change the time range? Our system offers
several ways to navigate time. We wanted discover if some ways
were easier or more useful than others.
- Did
the testers understand the relationship between the menus and
buttons in the interface and the elements they controlled? There
was some confusion about this during the paper-prototype testing.
- How
do subjects attempt to move images from the bull's eye and grid
to the bin? There have been questions about whether users prefer
to single-click, double-click, or click-and-drag.
After
each task, we reset the interface to the default date of February
15, 2005, and default time range of "Week" in the bull's
eye view (which is the view that appears when you initially access
the prototype).
We did this to minimize variability between tasks and subjects.
The February 15 date was chosen to place the user near the majority
of the example photos in the system.
We
included a final task that was more open-ended than the others in
order to observe users interacting with PhotoCat in a more free-form
manner. We thought that this might elicit behaviors that we might
not see during the more goal-directed tasks.
PROCEDURE
Our
testing procdures were divided into three parts: Introduction,
Task Scenarios, and Debriefing. The text that follows
served as our script.
Introduction
Thank
you for agreeing to help us test PhotoCat, our class project for
IS 213--User Interface Design and Development. Introduce the
team members.
PhotoCat
is a Web-based photo management system that allows you to view,
manage, and share your digital-camera photos.
Within
the PhotoCat interface, you can organize your photos by:
- The
time they were taken.
- The
location where they were taken.
- The
people who were present when the photos were taken.
During
this testing, you will be interacting with our PhotoCat prototype.
You will access PhotoCat using a Web browser.
The
PhotoCat interface includes:
- A
novel bull's eye view that displays all or some of your photos
based on the time they were taken, the location where they were
taken, and people who were present when the photos were taken.
Display bull's eye view
- A
grid view that displays the same photos that you see in bull's
view, but arranged into rows and columns. Display grid view
- A
set of navigational menus and buttons that allow you to filter
and organize the photos being displayed in the interface.
- A
photo bin in which you can view and share photos of interest.
We
will be asking you to use PhotoCat to perform several photo-management
tasks. These tasks will involve finding specific photos in your
collection and possibly saving them as groups or sharing them with
others. The prototype has been populated with several hundred sample
photos, some of which will be used in the tasks.
Please
"think out loud" while you perform your tasks, as it will
help us understand your interaction with the interface.
You
are free to refuse to participate or quit the experiment at any
time.
Before
we start, we'd like you to read and sign this release that explains
more about what this testing is all about. Give the participant
a copy of the release for reading and signing.
Task
Scenarios
We
presented subjects with a sheet of paper listing the tasks (see
above for the list of tasks). All subjects performed the same tasks.
Debriefing
After
our subjects completed the tasks, we asked them a set of debriefing
questions about PhotoCat.
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