ASSIGNMENT 8: PILOT USABILITY STUDY

Discussion of What We Learned

General Findings

  • Users thought descritive categories such as "outdoors" and "home" would be useful in the Locations drop-down menu.
  • "Click to add to bin" instructions in mouse-over is confusing (one subject tried to click the text to add a photo to the bin).
  • It's unclear to subjects whether they should single- or double-click in the bull's eye to perform an action. Some were not used to double-clicking inside of a web browser and avoided doing so altogether.
  • Users would like to share directly from grid view for single picture sharing
  • Users prefer bigger thumbnail images in bull's eye and have difficulty viewing the very small thumbnails at times.
  • Users employed grid view for better visibility when browsing for images.
  • Screen real estate is a major limiting factor in the bull's eye view.
  • Users wanted to be able to click-and-drag to move images to the bin.

Subject #1 Summary

Easy:

  • Moving from week to week in the bull's eye view ("Oh, that's pretty easy")
  • Could find pictures by approximate date on the bull's eye easily
  • Easily switched between the different time frames in the bull's eye view "Oh, and this is just one week's worth, so I'll pick month"
  • Bull's eye is great to see the distribution of pictures and find time with and without photos.
  • "I like the way the bull's eye looks"
  • Having both bull's eye and grid view makes the system easier to use

Difficult:

  • Finding a full-sized photo (double clicking the thumbnail or by clicking view in the bin)
  • Pictures were not cleared from the bin when an album was created
  • Friends are a good way to organize pictures, but I rarely take pictures of people
  • Overlapping pictures make it hard to select a single photo in a group
  • Expected the date to go in chronological order, not reverse chronological

Suggested New Features:

  • It would be easier to see photos if the photos had more space on the bull's eye
  • Could I make my own categories?

Subject #2 Summary

Easy:

  • Liked the grid view to browse through images
  • "I kind of like rolling over a photo"
  • Liked finding pictures visually
  • The bull's eye is great for time related tasks

Difficult:

  • Thought words in the rollover should be clickable
  • Week, Month, Year notation was hard to understand...thought she was always selecting a Monday through Sunday
  • Single and double clicking is hard to understand
  • Didn't see the month label in the bull's eye view
  • Month view is overwhelming with the number of pictures in the system
  • Icons [thumbnails] are too small on the bull's eye
  • Grid view, don't see the clustering like the bull's eye
  • Assume that friends would be a way to tag a picture or create albums related to friends

Suggested New Features:

  • Would prefer to share a single picture from the grid
  • If you are doing a single action you shouldn't be required to add it to the bin
  • Add previous next to the bottom of the grid view page
  • Don't want to see blank days
  • Would be helpful to collapse a slice or a band
  • Different sized bands would make sense

Subject #3 Summary

Easy:

  • To navigate by day in the grid view
  • Looked for "home" location
  • Bull's eye is good for finding pictures around a particular activity

Difficult:

  • Tried to drag pictures into the bin, the photos jumped back to the bull's eye
  • Don't know metadata information of the photos once they are in the bin
  • Can't see the toilet paper for the cat picture...icon too small
  • Don't know how to add photos to an album or how albums related to the main view
  • Icons are too small to see
  • Didn't realize the bull's eye date labels are clickable
  • Does viewing bin have anything to do with albums?

Suggested New Features:

  • Would be useful to be able to zoom in on a wedge
  • Collapse unused bands but still represent the empty day
  • Doesn't want to annotate pictures
  • Would like to do sub-selections of photo bin
  • Clicking on a day ring... the pictures jump and don't stay in the same sections of the screen
  • Pictures are still clustered from week to day
  • Put selected date in the middle of the week or month time frame. That way if you are searching for a picture you get some time around it.