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Final Presentation
Final Prototype

Assignment #1
Project Proposal
Assignment #2
Project Personas
Goals
Task Analysis
Assignment #3
Scenarios
Comparative Analysis
Initial Design Sketches
Assignment #4
Low-fi Prototype
Usability Testing
Assignment #5
First Interactive Prototype
Assignment #6
Heuristic Evaluation
Assignment #7
Second Interactive Prototype
Assignment #8
Pilot Usability Study
Assignment #9
Final Write-Up
Individual Assignment
Krista Gettle
Diana Stepner
Project Resources
Work Distribution
 

Assignment #4

Introduction
Revised Scenarios
Prototype
Method
Test Measures
Results and Discussion
Appendix


Complete Task Scenarios

Scenario #1 - Setup Initial Content (Clara)
A new year at SIMS was beginning. The entire first-year class sat in South Hall 110 going through orientation. Phil Walz described how each student could track their individual courses, assignments, and progress through degree tracks in a web-based portal, called MySIMS. Other news, such as general SIMS announcements, would be presented through MySIMS as well. When Phil finished his talk, Kevin Heard stepped-up to tell students about the technical infrastructure at SIMS. Even though she found the extensive list of available applications rather overwhelming, Clara's concerns were forgotten when he brought MySIMS up on the overhead. Kevin outlined how each student could customize their instance of MySIMS by selecting from an extensive list of "channels" (i.e. content and tools) and color schemes (i.e. skins) or adding in their favorite links. Clara spoke to a few students when Kevin excused the first-years; then she went down to the basement computer lab to setup her MySIMS.

Steps:

  • Clara logged into cardea using her username and password
  • She was presented with a welcome page explaining the benefits of MySIMS to students. The page included a screen shot of the portal.
  • She read the screen and selected the "Customize" button at the bottom of the screen. Students who wanted to use the default instance of MySIMS could select "No Thanks". They would be presented with standard channels, tabs, and preferences.
  • The next screen prompted Clara to indicate her degree track, instant messenger ID, and interests. Other details, such as her home zip, birthday, and courses, were already populated. The screen shot was refreshed and reflected Clara's selections.
  • She wanted to customize her color scheme. A note at the bottom of the page informed her that by clicking on the Preferences link, she could make more customizations - including selecting a skin.
  • After selecting the "Save" button, Clara was brought into her MySIMS homepage.
  • She looked over the contents of each tab (Home, Courses, UCB, Portfolio, and News) and saw they were customized according to her selections.
  • Clara thought about making more updates, but she was already late to meet some other first-years. She logged off and ran to meet them outside.
Scenario #2 - View Content (Isaac)
Isaac enjoyed hearing about SIMS, but he had been running late this morning and had not had time to read his New York Times. A few clusters of students around him were talking about technology and other topics covered during orientation. Isaac started to open his newspaper but stopped when one of the students took out his laptop and started to blare some songs by a local punk band. He decided to check out the couches in the basement computer lab. They were already taken, so he went over to the meeting table. Clara wasn't taking up too much space, so he began to read near her. After listening to her explain how wonderful it was, Isaac realized she wasn't going to let him read until he tried it out. He didn't mind too much. He had wanted to check out some courses anyway.

Steps:

  • Isaac logged into cardea using his username and password
  • After glancing over the welcome page, he decided to go with the Default settings. His courses would be prepopulated and all students would receive the SIMS announcements "channel" already.
  • He was brought to his MySIMS homepage. A note at the top of the page informed him that customizations could be done by selecting the Preferences link.
  • He clicked on the Courses tab. It was brought to the front. All of his courses were listed on the left side of the screen. By clicking on each one, the right-hand side brought up general information and this week's topics, readings, due dates, and announcements.
  • By changing the week, Isaac was able to receive a summary view of topics, readings, and due dates for the entire semester.
  • Some upcoming readings required downloading. He clicked on their titles, brought up the electronic versions, and printed them nearby.
  • This activity had allowed Isaac to memorize all the upcoming deadlines, so he decided to log off and go back to his New York Times.
Scenario #3 - Remove Existing Content (Thomas)
Thomas was thrilled to find out other students enjoyed his favorite punk band. Plus he had made some friends when he complained about needing a Windows laptop for school. Even though a number of them had bought Mac Powerbooks because OS X was based on UNIX, they understood his dilemma. Thomas had made the decision to go with a PC after seeing how many Windows-based applications SIMS provided figuring he could always use his Linux box at home for coding. Plus he planned to take some classes at the business school. Is professional experience told him most of the students there would probably be using Windows-based machines. Fortunately the second floor lab had some UNIX machines. He decided to walk up to the lab and check out the UNIX set-up. Some other students were using MySIMS. Thomas wanted to check out the source code - specifically how to remove and add channels. So, he decided to logon.

Steps:

  • Thomas logged into cardea using his username and password
  • He read the welcome page. To gain insight into all of MySIMS' functionality, he decided to select the "Customize" button.
  • He entered his degree track and selected a few areas of interest. He knew other students would appreciate the screen shot updating based on their selections.
  • After clicking "Save", he was brought to his MySIMS homepage.
  • Selecting Source on the browser's View menu allowed Thomas to examine the code behind the XML-based, MySIMS.
  • His stomach was beginning to grumble, so he quickly glanced over the MySIMS tab. At the top of each channel were three icons - looking glass, up arrow, and X.
  • More grumbling... Thomas read his horoscope. He found its inclusion amusing but he preferred to have his girlfriend keep him up-to-date on his star sign.
  • Upon selecting the X at the top of the horoscope channel, a dialog box appeared asking him to confirm his deletion. He clicked the Yes button.
  • Investigating how channels were added would have to wait until later. For now, Thomas needed to get some food, so he logged off.
Scenario #4 - Add Content (Thomas and Clara)
Thomas loved that Telegraph was so near campus. Grabbing lunch hadn't taken very long. Along the way he had run into a guy who graduated the year before him at Stanford. He was earning his PhD in EECS and told Thomas about a cool RSS feed. Since he had some time to spare, he decided to research the feed while eating his lunch in the downstairs' computer lab. He sat down on the couch. Clara was sitting at the other end. She was talking to some students while booting up her laptop. One had worked as an Information Architect previously. Clara was interested in human-computer interaction, but she was unfamiliar with Information Architecture. Clara said she wanted to add it as one of her interests. Their conversation reminded Thomas that Kevin Heard had mentioned RSS fields could be added to MySIMS as favorite links. He logged on at the same as Clara.

Steps:

  • Using their individual machines, Clara and Thomas logged into cardea and then entered MySIMS.
  • Thomas quickly navigated to Preferences while Clara scanned her MySIMS homepage. After reading her horoscope, she clicked on the Preferences link as well.
  • On the left, a drop down menu labeled "Choose Tab" was defaulted to the MySIMS homepage. Clicking the menu, showed the other tabs - Courses, UCB, Portfolio, and News - could be selected as well. An interactive preview of the homepage tab was presented on the left. Below the "Choose Tab" drop down was a radio button indicating Add Channel or Add Tool. Both Thomas and Clara selected the button next to Add Channel.
  • After doing so, another radio button option appeared. The selected button was next to an active drop down menu labeled Available Channels. Clara selected the Information Architecture channel. Thomas chose to select the radio button next to Add RSS Feed / Favorite Link. Doing so, caused two text boxes (Name, URL) next to the radio button to become active. The Available Channels drop-down was no longer active. Thomas typed in the name and URL for the RSS feed his acquaintance from Stanford had mentioned.
  • Clara clicked the Add button next to the Available Channels drop down menu. Doing so caused a box labeled "Information Architecture" to appear in the interactive preview of the homepage tab. Other boxes representing her existing channels and tools were already on the preview. Thomas clicked Add next to the URL field as well. An box labeled with the feed Name appeared on his interactive preview.
  • Mousing over the newly added boxes caused their cursors to change to a hand. Thomas quickly moved the box to the spot on his homepage where he wanted the feed to appear. To put in an the exact spot he wanted, he moved some existing content as well. Clara dragged the Information Architecture box to a different column on her homepage. Then she decided to use the navigational tool in the middle of the Information Architecture box (four arrows pointing up, down, right, and left) to move it higher on the page.
  • Satisfied with their work, both clicked Done. If either had wanted to, they could have walked through the steps again and added more content
  • Clara and Thomas clicked on their respective MySIMS tab and viewed their new content.
Scenario #5 - Customize Presentation (Clara)
After reading some of the content about Information Architecture, Clara clicked on the other tabs. She looked over her homework for the week in the Courses tab. Reading the campus news in the UCB tab reminded her that the default white, blues, and yellows of her MySIMS were UCB's colors. Even though she liked UCB, she thought a more vibrant color combination would better suit her tastes.

Steps:

  • Clara selected the Preferences link and returned to the interactive preview of her homepage tab.
  • Above the interactive preview was a button labeled "Choose Skin". She clicked on it.
  • The page was refreshed. All the content in the interactive preview had been removed. Instead each section was labeled - Tabs, Header, Menu Bar, Content Items, Body Text, Background. To the right were a series of thumbnail images. Each one had a radio button by its label. Five were visible, but a View More link indicated more were available. Underneath the fifth image was a radio next to option titled Custom Skin. Clara tried selected the radio button next to the Magenta Moon thumbnail. The tabs turned shades of purple. The Background was white. The Body Text was purple. Clara loved it!
  • She was about to click the Save button when she realized some people might not like purple as much as she does. So, she selected the radio button next to the Custom Skin option.
  • A color picker appeared next to each section on the interactive preview. The interactive preview allowed her to view her work in real-time.
  • After going through a few color combinations, she settled on one she was happy with. The tabs were a medium shade of gray. The Header red. The Menu Bar white. The Content Items were a deep shad of magenta. The Body Text was black. The background was was white.
  • She clicked Save
  • Happy with her work, Clara decided to meet some students for Thirsty Thursday. She logged off MySIMS.