SECTION 1 – The Relationship Between Technology and Society: Theories, Frameworks, and Evidence
WEEK 1 – Introduction to the Class
Jan 17th

  • introduction to the class
Jan. 19th

  Further Reading (Optional):

  • Marx, L. (1997) Technology: the Emergence of a Hazardous Concept. Social Research. 64 (3): 965-988.
WEEK 2 – The User and Society
Jan 24th

  • Fischer, C. (1992). America Calling: a social history of the telephone to 1940. Berkeley: University of California Press. (chapters 1, 3)
Jan 26th

  • Fischer, C. (1992). America Calling: a social history of the telephone to 1940. Berkeley: University of California Press. (chapters 6-8)

  Further Reading (Optional):

  • Kline, R. and Trevor Pinch. (1996) Users as Agents of Technological Change: The Social Construction of the Automobile in the Rural United States. Technology and Culture. 37 (4): 763-795.
WEEK 3 – Theories of Technology and Society
Jan 31st- the social construction of technology (SCOT)

  • Heilbroner, R. (1967). Do Machines Make History? Technology and Culture, 8(3), 335-345.
  • Bijker, W. (1995) “King of the Road: The Social Construction of the Safety Bicycle” In W. Bijker, Of Bicycles, Bakelites and Bulbs: Toward a Theory of Sociotechnical Change. Cambridge, MA: The MIT Press.
  Further Reading (Optional):
Feb 2nd- Actor-Network Theory (ANT)

  • Latour, B. (1992). Where are the Missing Masses? The Sociology of a Few Mundane Artifacts. In W. E. Bijker & J. Law (Eds.), Shaping Technology, Building Society: Studies in Sociotechnical Change. Cambridge, MA: The MIT Press.
  • Cowan, R. S. (1987). The Consumption Junction: a proposal for research strategies in the sociology of technology. In W. E. Bijker, T. P. Hughes, & T. J. Pinch (Eds.), The Social Construction of Technological Systems: New Directions in the Sociology and History of Technology (pp. 261-280). Cambridge, MA: The MIT Press.

  Further Reading (Optional):

  • Law, J. (1992). Notes on the theory of the actor-network: Ordering, strategy, and heterogeneity. Systems Practice. 5, 379-393.
  • Callon, M. & Law, J. (1997). After the Individual in Society: Lessons on Collectivity from Science, Technology and Society. Canadian Journal of Sociology. 22, 165-182.

Feb 7th (Elisa Oreglia to lead class)

    • Rogers, E. (1995). Introduction. In E. Rogers, Diffusion of Innovations. New York: Free Press.
    • Eglash, R. (2004). Appropriating Technology: An Introduction. In R. Eglash, J. Croissant, G. di Chiro, & R. Fouche (Eds.) Appropriating Technology: Vernacular Science and Social Power, (p. vii-xxi). Minneapolis: University of Minnesota Press.
Feb 9th Synthesis and Extension (*Assignment 1 due*)

  • Warschauer, M., & Ames, M. (2010). Can One Laptop Per Child Save the World’s Poor? Journal of International Affairs, 64(1), 33-51.
SECTION 2 – Technology in Organizations, Workplace Studies
Feb 14th - Firms, Production, Collaboration

  • Brynjolfsson E. and L. Hitt (1998) Beyond the Productivity Paradox: Computers are a Catalyst for Bigger Changes. Communications of the ACM, 41(8): 49-55.
  • Suchman, L. (1995) Making Work Visible. Communications of the ACM, 38(9): 56-64.
  • Grudin, J. (1994) Groupware and Social Dynamics: Eight Challenges for Developers. Communications of the ACM, 37(1): 93-105
Feb 16th

  • Sellen and Harper (2001) The Myth of the Paperless Office – chaps. 1, 2, 3
WEEK 6 – Methods and Research Design (Evaluating Research)
Feb 21st– Quantitative Research
(Prof. Coye Cheshire to guest lecture)

  • Creswell, J. (2003) Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Thousand Oaks, CA: Sage Publications. (Chapters 1 and 6)
  • Brown M. and R. Muchira. (2004) Investigating the relationship between internet privacy concerns and online purchase behavior. Journal of Electronic Commerce Research, 5(1): 62-70. [*Focus on first 6 pages*]
  • Mark, N. (1998) Birds of a Feather Sing Together. Social Forces, 77(2): 453-485.[*Focus on first 16 pages, up until the Results]

NOTE: The main goal for the second two readings is to critically examine the research problems and questions in each paper, and how the quantitative method fits the stated questions/problem.

Feb 23rd– Qualitative Research

  • Becker, H. S. (1996). The Epistemology of Qualitative Research. In R. Jessor, A. Colby, & R. Schweder (Eds.), (pp. 53-71). Chicago: University of Chicago Press.
  • Blomberg, J., M. Burrell & G. Guest (2003). An Ethnographic Approach to Design. In J. Jacko (Ed.), The Human-Computer Interaction Handbook (pp. 964-986). Mahwah, NJ: Lawrence Erlbaum Associates. [*focus on pages 965-973*]
WEEK 7 – Work Practices, Work Roles, Work Culture
Feb 28th

  • Sellen and Harper (2001) The Myth of the Paperless Office, chaps. 4, 5, 6, 7

  Further Reading (Optional):

Mar 1st– Work Roles in Non-Office Work Environments

  • Novek, J. (2002). IT, Gender, and Professional Practice: Or, Why an Automated Drug Distribution system was Sent Back to the Manufacturer. Science, Technology & Human Values, 27(3), 379-403.
  • Burrell, J., Brooke, T., & Beckwith, R. (2004). Vineyard Computing: Sensor Networks in Agricultural Production. IEEE Pervasive Computing, 3(1), 38-45.

  Further Reading (Optional):

  • Bowker and Star, Sorting Things Out, chapters 7 & 8 on nursing work
  • Bell et al. (2005). Making by Making Strange: Defamiliarization and the Design of Domestic Technologies. ACM Transactions on Computer-Human Interaction : a Publication of the Association for Computing Machinery. 12, 149.
  • Bell, G., & Kaye, J. (2002). Designing Technology for Domestic Spaces: A Kitchen Manifesto. Gastronomica: The Journal of Food and Culture. 2, 46-62.
  • Cowan, R. S. (1983). More Work for Mother: The Ironies of Household Technology from the Open Hearth to the Microwave. New York, Basic Books.
SECTION 3 – Networked Sociability
Mar 6th– Synthesis and Extension (*Assignment 2 due*) [Slides]
Mar 8th– New Issues in a Networked Society

  • DiMaggio, P., E. Hargittai, W.R. Neuman, and J.P. Robinson. (2001) Social Implications of the Internet. Annual Review of Sociology 27:307-336.
  • Boyd, d. (2007) Why Youth (Heart) Social Network Sites: The Role of Networked Publics in Teenage Social Life. MacArthur Foundation Series on Digital Learning – Youth, Identity, and Digital Media Volume (ed. David Buckingham). Cambridge, MA: MIT Press.
Mar 13th– Identity, Community, Reputation, and Deception

  • Donath, J. (1997) Identity and Deception in the Virtual Community. In P. Kollock and M. Smith (Eds). Communities in Cyberspace. Berkeley, CA: University of California Press.
  • Ubois, J. (2003) Online Reputation Systems. Pp. 1-18 in Release 1.0:
  • Bernstein, M. et al (2011) 4chan and /b/: An Analysis of Online Anonymity and Ephemerality in a Large Online Community. In Proceedings of the ICWSM-11. Fifth International AAAI Conference on Weblog and Social Media. Barcelona, Spain.

  Further Reading (Optional):

  • Taylor, T.L. (2006). Play Between Worlds: exploring online game culture. Cambridge, Mass, MIT Press.
  • Matt Haughey – Metafilter and lessons on community building, moderation (video) –
  • Fogg, et al. (2003). How do users evaluate the credibility of Web sites?: a study with over 2,500 participants. New York, Association for Computer Machinery.PDF
Mar 15th – Developing Your Problem and Argument, Part I
(Stuart Geiger to lead class)

  • Becker, Howard (1986) Writing for Social Scientists. Chicago: University of Chicago Press. (chapters 3 and 8 )
Mar 20th– Mobility and Dilemmas of Constant Connectivity

  • Ling R. and J. Donner (2009) Mobile Communication. Cambridge, UK: Polity Press. (chapters 1 and 5)
  • Humphreys, L. (2005) “Cellphones in Public: social interactions in a wireless era.” New Media and Society. 7(6): 810-833.
Mar 22nd – Developing Your Problem and Argument, Part II [Slides]
WEEK 12 – Peer Production and Virtual Commons
April 3rd– More on Methods; Some Uses of Big Data
(Stuart Geiger to lead class)

  • Kriplean, T., I. Beschastnikh, and D. McDonald. (2008) Articulations of Wikiwork: Uncovering Valued Work in Wikipedia Through Barnstars. In Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work. San Diego, CA.
  • Lampe C. and P. Resnick. (2004) Slash(dot) and Burn: Distributed Moderation in a Large Online Conversation Space. In Proceedings of the SIGCHI Conference on Human Factors in Computing. Vienna, Austria.
  • Geiger R. S. and D. Ribes, (2010) The Work of Sustaining Order in Wikipedia: The Banning of a Vandal. In Proceedings of the 2010 ACM conference on Computer Supported Cooperative Work. Savannah, GA.

  Further Reading (Optional):

  • Butler et al. (2008). Don’t Look Now but We’ve Created a Bureaucracy: The Nature and Roles of Policies and Rules in Wikipedia. ACM Transactions on Computer-Human Interaction: a Publication of the Association for Computing Machinery. 1101-1110.
  • Boyd and Crawford. (2011). Six Provocations for Big Data.
April 5th – Concept and Philosophy
(Stuart Geiger to lead class)

  • Haythornthwaite, C. (2009) Crowds and Communities: Light and Heavyweight Models of Peer Production. In Proceedings of the 42nd Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society.
  • Benkler Y. and H. Nissenbaum (2006) Commons-based Peer Production and Virtue. The Journal of Political Philosophy. 14(4): 394-419.
  • Suh B. et al. (2008) Lifting the Veil: Improving Accountability and Social Transparency in Wikipedia with WikiDashboard. Proceedings of the twenty-sixth annual SIGCHI conference on Human factors in computing systems. Florence, Italy.

  Further Reading (Optional):

  • Cheshire and Antin. (2008). The Social Psychological Effects of Feedback on the Production of Internet Information Pools. Journal of Computer-Mediated Communication, 13 (3): 705-727
  • Wiggins and Crowston. (2011). From Conservation to Crowdsourcing: A Typology of Citizen Science. Proceedings of the Annual Hawaii International Conference on System Sciences: 2764-2773.
April 10th – Overview, Global Issues of Inequality (*Assignment 3 Due*)

  • Castells, M. (2001). The Digital Divide in Global Perspective. In The Internet Galaxy: reflections on the Internet, business and society. Oxford: Oxford University Press.
  • Lenhart, A., & Horrigan, J. B. (2003). Re-visualizing the digital divide as a digital spectrum. IT and Society, 1(5), 23-39.

  Further Reading (Optional):

  • DiMaggio, P. et al. (2004). Digital Inequality: From Unequal Access to Differentiated Use. Report prepared for the Russell Sage Foundation.
April 12th– the cultural appropriation of technology, the embedding of values in technology  (*Assignment 3 Due*)

  • Williams. R. (1983) Culture. In Keywords. Flamingo Press: 87-93.
  • Nissenbaum, H. (2001) How Computer Systems Embody Values. IEEE Computer. 34(3): 120, 118-119.
  • Horst, H., & Miller, D. (2006). Link-up. In The Cell Phone: An Anthropology of Communication. London: Berg.

  Further Reading (Optional):

  • Hannerz, Ulf. (1987). The World in Creolisation. Africa 57 (4).
  • Umble, D. (1992). The Amish and the Telephone: Resistance and Reconstruction. In Silverstone, R. & Hirsch, E. Consuming Technologies: Media and Information in Domestic Spaces.
  • Rheingold, H. (2001). Look Who’s Talking: The Amish are Famous for Shunning Technology. But Their Secret Love Affair with the Cell Phone is Causing an Uproar. Wired Magazine -Available:
  • Ito, M. et al. (2005). Personal, Portable, Pedestrian: Mobile Phones in Japanese Life. Cambridge, Mass., MIT Press.
April 17th– Intercultural Communication

  • Mirchandani, K. (2004) Practices of Global Capital: Gaps, Cracks and Ironies in Transnational Call Centres in India. Global Networks. 4(4): 355-373.
  • Burrell, J. (2012) Ghanaians Online and the Innovation of 419 Scams. In Invisible Users: Youth in the Internet Cafes of Urban Ghana. Cambridge, MA: The MIT Press.

  Further Reading (Optional):

  • Poster, W. (2007). Who’s On the Line? Indian Call Center Agents Pose as Americans for U.S.-Outsourced Firms. Industrial Relations, 46: 271-304.
April 19th– Scarcity and Poverty, Technology in Global Peripheries

  • Jackson S. et al (2012) Repair Worlds: Maintenance, Repair, and ICT for Development in Rural Namibia. Proceedings of Proceedings of the 2012 ACM Conference on Computer Supported Cooperative Work. Seattle, Washington.
  • Nardi B. and Y.M. Kow. (2010) Digital Imaginaries: How we know what we (think we) know about Chinese gold farming. First Monday, 15(6-7) – Available
  • Bederson B. and A. J. Quinn. (2011) Web Workers, Unite! Addressing Challenges of Online Laborers. Proceedings of the 2011 Annual Conference Extended Abstracts on Human Factors in Computing Systems. Vancouver, BC.
April 24th [Slides]
April 26th [Slides]
WEEK 16 – RRR Week

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