• introduction to the class

• Duguid and Brown, Social Life of Information (intro and chapter 1)
• Ackerman, M. (2000). The Intellectual Challenge of CSCW: The Gap between Social Requirements and Technical Feasibility.Human-Computer Interaction, 15(2-3), 181-205.
• Winner, L. (1999). Do Artifacts Have Politics? In D. MacKenzie & J. Wajcman (Eds.), The Social Shaping of Technology. Buckingham, UK: Open University Press: 22-40.

  Further Reading (Optional):

• Marx, L. (1997) Technology: the Emergence of a Hazardous Concept. Social Research. 64 (3): 965-988.

• Fischer, C. (1992). America Calling: a social history of the telephone to 1940. Berkeley: University of California Press. (chapters 1, 3)

• Fischer, C. (1992). America Calling: a social history of the telephone to 1940. Berkeley: University of California Press. (chapters 6-8)

  Further Reading (Optional):

• Kline, R. and Trevor Pinch. (1996) Users as Agents of Technological Change: The Social Construction of the Automobile in the Rural United States. Technology and Culture. 37 (4): 763-795.

• Heilbroner, R. (1967). Do Machines Make History? Technology and Culture, 8(3), 335-345.
• Bijker, W. (1995) “King of the Road: The Social Construction of the Safety Bicycle” In W. Bijker, Of Bicycles, Bakelites and Bulbs: Toward a Theory of Sociotechnical Change. Cambridge, MA: The MIT Press.

• Latour, B. (1992). Where are the Missing Masses? The Sociology of a Few Mundane Artifacts. In W. E. Bijker & J. Law (Eds.), Shaping Technology, Building Society: Studies in Sociotechnical Change. Cambridge, MA: The MIT Press.
• Cowan, R. S. (1987). The Consumption Junction: a proposal for research strategies in the sociology of technology. In W. E. Bijker, T. P. Hughes, & T. J. Pinch (Eds.), The Social Construction of Technological Systems: New Directions in the Sociology and History of Technology (pp. 261-280). Cambridge, MA: The MIT Press.

  Further Reading (Optional):

• Law, J. (1992). Notes on the theory of the actor-network: Ordering, strategy, and heterogeneity. Systems Practice. 5, 379-393.
• Callon, M. & Law, J. (1997). After the Individual in Society: Lessons on Collectivity from Science, Technology and Society. Canadian Journal of Sociology. 22, 165-182.

• Rogers, E. (1995). Introduction. In E. Rogers, Diffusion of Innovations. New York: Free Press.
• Eglash, R. (2004). Appropriating Technology: An Introduction. In R. Eglash, J. Croissant, G. di Chiro, & R. Fouche (Eds.) Appropriating Technology: Vernacular Science and Social Power, (p. vii-xxi). Minneapolis: University of Minnesota Press.

• Warschauer, M., & Ames, M. (2010). Can One Laptop Per Child Save the World’s Poor? Journal of International Affairs, 64(1), 33-51.

• Brynjolfsson E. and L. Hitt (1998) Beyond the Productivity Paradox: Computers are a Catalyst for Bigger Changes. Communications of the ACM, 41(8): 49-55.
• Suchman, L. (1995) Making Work Visible. Communications of the ACM, 38(9): 56-64.
• Grudin, J. (1994) Groupware and Social Dynamics: Eight Challenges for Developers. Communications of the ACM, 37(1): 93-105

• Sellen and Harper (2001) The Myth of the Paperless Office – chaps. 1, 2, 3

• Creswell, J. (2003) Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Thousand Oaks, CA: Sage Publications. (Chapters 1 and 6)
• Brown M. and R. Muchira. (2004) Investigating the relationship between internet privacy concerns and online purchase behavior. Journal of Electronic Commerce Research, 5(1): 62-70. [*Focus on first 6 pages*]
• Mark, N. (1998) Birds of a Feather Sing Together. Social Forces, 77(2): 453-485.[*Focus on first 16 pages, up until the Results]

NOTE: The main goal for the second two readings is to critically examine the research problems and questions in each paper, and how the quantitative method fits the stated questions/problem.

• Becker, H. S. (1996). The Epistemology of Qualitative Research. In R. Jessor, A. Colby, & R. Schweder (Eds.), (pp. 53-71). Chicago: University of Chicago Press.
• Blomberg, J., M. Burrell & G. Guest (2003). An Ethnographic Approach to Design. In J. Jacko (Ed.), The Human-Computer Interaction Handbook (pp. 964-986). Mahwah, NJ: Lawrence Erlbaum Associates. [*focus on pages 965-973*]

• Sellen and Harper (2001) The Myth of the Paperless Office, chaps. 4, 5, 6, 7

  Further Reading (Optional):

• Tapan S. Parikh, Using Mobile Phones for Secure, Distributed Document Processing in the Developing World, IEEE Pervasive Computing Magazine, Vol. 4, No. 2, April 2005
• Kaye, J.,€ Vertesi, J., Avery, S., Dafoe, A., David, S., Onaga, L., Rosero, I., et al. (2006). To Have and To Hold: Exploring the Personal Archive. ACM SIGCHI Conference on Human Factors in Computing Systems. Montreal, Quebec, Canada.

• Novek, J. (2002). IT, Gender, and Professional Practice: Or, Why an Automated Drug Distribution system was Sent Back to the Manufacturer. Science, Technology & Human Values, 27(3), 379-403.
• Burrell, J., Brooke, T., & Beckwith, R. (2004). Vineyard Computing: Sensor Networks in Agricultural Production. IEEE Pervasive Computing, 3(1), 38-45.

  Further Reading (Optional):

• Bowker and Star, Sorting Things Out, chapters 7 & 8 on nursing work
• Bell et al. (2005). Making by Making Strange: Defamiliarization and the Design of Domestic Technologies. ACM Transactions on Computer-Human Interaction : a Publication of the Association for Computing Machinery. 12, 149.
• Bell, G., & Kaye, J. (2002). Designing Technology for Domestic Spaces: A Kitchen Manifesto. Gastronomica: The Journal of Food and Culture. 2, 46-62.
• Cowan, R. S. (1983). More Work for Mother: The Ironies of Household Technology from the Open Hearth to the Microwave. New York, Basic Books.

• DiMaggio, P., E. Hargittai, W.R. Neuman, and J.P. Robinson. (2001) Social Implications of the Internet. Annual Review of Sociology 27:307-336.
• Boyd, d. (2007) Why Youth (Heart) Social Network Sites: The Role of Networked Publics in Teenage Social Life. MacArthur Foundation Series on Digital Learning – Youth, Identity, and Digital Media Volume (ed. David Buckingham). Cambridge, MA: MIT Press.

• Donath, J. (1997) Identity and Deception in the Virtual Community. In P. Kollock and M. Smith (Eds). Communities in Cyberspace. Berkeley, CA: University of California Press.
• Ubois, J. (2003) Online Reputation Systems. Pp. 1-18 in Release 1.0: www.edventure.com
• Bernstein, M. et al (2011) 4chan and /b/: An Analysis of Online Anonymity and Ephemerality in a Large Online Community. In Proceedings of the ICWSM-11. Fifth International AAAI Conference on Weblog and Social Media. Barcelona, Spain.

  Further Reading (Optional):

• Taylor, T.L. (2006). Play Between Worlds: exploring online game culture. Cambridge, Mass, MIT Press.
• Matt Haughey – Metafilter and lessons on community building, moderation (video) – http://vimeo.com/21043675
• Fogg, et al. (2003). How do users evaluate the credibility of Web sites?: a study with over 2,500 participants. New York, Association for Computer Machinery.PDF

• Becker, Howard (1986) Writing for Social Scientists. Chicago: University of Chicago Press. (chapters 3 and 8 )

• Ling R. and J. Donner (2009) Mobile Communication. Cambridge, UK: Polity Press. (chapters 1 and 5)
• Humphreys, L. (2005) “Cellphones in Public: social interactions in a wireless era.” New Media and Society. 7(6): 810-833.

• Kriplean, T., I. Beschastnikh, and D. McDonald. (2008) Articulations of Wikiwork: Uncovering Valued Work in Wikipedia Through Barnstars. In Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work. San Diego, CA.
• Lampe C. and P. Resnick. (2004) Slash(dot) and Burn: Distributed Moderation in a Large Online Conversation Space. In Proceedings of the SIGCHI Conference on Human Factors in Computing. Vienna, Austria.
• Geiger R. S. and D. Ribes, (2010) The Work of Sustaining Order in Wikipedia: The Banning of a Vandal. In Proceedings of the 2010 ACM conference on Computer Supported Cooperative Work. Savannah, GA.

  Further Reading (Optional):

• Butler et al. (2008). Don’t Look Now but We’ve Created a Bureaucracy: The Nature and Roles of Policies and Rules in Wikipedia. ACM Transactions on Computer-Human Interaction: a Publication of the Association for Computing Machinery. 1101-1110.
• Boyd and Crawford. (2011). Six Provocations for Big Data. http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1926431

• Haythornthwaite, C. (2009) Crowds and Communities: Light and Heavyweight Models of Peer Production. In Proceedings of the 42nd Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society.
• Benkler Y. and H. Nissenbaum (2006) Commons-based Peer Production and Virtue. The Journal of Political Philosophy. 14(4): 394-419.
• Suh B. et al. (2008) Lifting the Veil: Improving Accountability and Social Transparency in Wikipedia with WikiDashboard. Proceedings of the twenty-sixth annual SIGCHI conference on Human factors in computing systems. Florence, Italy.

  Further Reading (Optional):

• Cheshire and Antin. (2008). The Social Psychological Effects of Feedback on the Production of Internet Information Pools. Journal of Computer-Mediated Communication, 13 (3): 705-727
• Wiggins and Crowston. (2011). From Conservation to Crowdsourcing: A Typology of Citizen Science. Proceedings of the Annual Hawaii International Conference on System Sciences: 2764-2773.

• Castells, M. (2001). The Digital Divide in Global Perspective. In The Internet Galaxy: reflections on the Internet, business and society. Oxford: Oxford University Press.
• Lenhart, A., & Horrigan, J. B. (2003). Re-visualizing the digital divide as a digital spectrum. IT and Society, 1(5), 23-39.

  Further Reading (Optional):

• DiMaggio, P. et al. (2004). Digital Inequality: From Unequal Access to Differentiated Use. Report prepared for the Russell Sage Foundation.

• Williams. R. (1983) Culture. In Keywords. Flamingo Press: 87-93.
• Nissenbaum, H. (2001) How Computer Systems Embody Values. IEEE Computer. 34(3): 120, 118-119.
• Horst, H., & Miller, D. (2006). Link-up. In The Cell Phone: An Anthropology of Communication. London: Berg.

  Further Reading (Optional):

• Hannerz, Ulf. (1987). The World in Creolisation. Africa 57 (4).
• Umble, D. (1992). The Amish and the Telephone: Resistance and Reconstruction. In Silverstone, R. & Hirsch, E. Consuming Technologies: Media and Information in Domestic Spaces.
• Rheingold, H. (2001). Look Who’s Talking: The Amish are Famous for Shunning Technology. But Their Secret Love Affair with the Cell Phone is Causing an Uproar. Wired Magazine -Available: http://folk.uio.no/oivindha/skattekort/artikler/rheingold.pdf
• Ito, M. et al. (2005). Personal, Portable, Pedestrian: Mobile Phones in Japanese Life. Cambridge, Mass., MIT Press.

• Mirchandani, K. (2004) Practices of Global Capital: Gaps, Cracks and Ironies in Transnational Call Centres in India. Global Networks. 4(4): 355-373.
• Burrell, J. (2012) Ghanaians Online and the Innovation of 419 Scams. In Invisible Users: Youth in the Internet Cafes of Urban Ghana. Cambridge, MA: The MIT Press.

  Further Reading (Optional):

• Poster, W. (2007). Who’s On the Line? Indian Call Center Agents Pose as Americans for U.S.-Outsourced Firms. Industrial Relations, 46: 271-304.

• Jackson S. et al (2012) Repair Worlds: Maintenance, Repair, and ICT for Development in Rural Namibia. Proceedings of Proceedings of the 2012 ACM Conference on Computer Supported Cooperative Work. Seattle, Washington.
• Nardi B. and Y.M. Kow. (2010) Digital Imaginaries: How we know what we (think we) know about Chinese gold farming. First Monday, 15(6-7) – Available http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/3035/2566
• Bederson B. and A. J. Quinn. (2011) Web Workers, Unite! Addressing Challenges of Online Laborers. Proceedings of the 2011 Annual Conference Extended Abstracts on Human Factors in Computing Systems. Vancouver, BC.