| Task
1: Planning an Event |
User
Evaluation
Likert scale: 1 to 5 |
Observation
and Other Comments |
| Selection
process is easy |
4 |
3 |
4 |
Users
don't have too much problems finding an event/venue.
|
| Selection
process is straightforward |
3 |
2 |
2 |
What
can be done with a selection once the user decides he likes
the event/venue option is the biggest issue. |
| The
site provided adequate information to complete the task |
3 |
3 |
3 |
|
| You
are sure that all needed information is sent to friends |
3 |
1 |
2 |
One
user could not even get to the List page. The problem is
described later.
One
user thought it would be useful to be able to add information
about parking and driving directions, and because of this
rated 1.
|
| You
would use this feature to email selections to your friends
again |
2 |
3 |
3 |
Users
still like the idea of being able to send several options,
but so far the designs/name are still not working out as hoped. |
| Parts
of the steps that are confusing, hard to understand |
One
user found the entire process confusing. Another wasn't
sure if he needed to save his selections to MySFnight or
My Email list. He wanted to try MySFnight first, and wasn't
sure if he had to register or not. Yet another user thought
that "email list" is supposed to be a list of
email addresses.
Users
are still confused about the name for the "List of
options to email to friends." One user just cannot
figure out the legend of "Add to E-mail List"
and the associated button, thinking it meant something else.
Another breezed through because the he understood the icons.
|
| Other
thoughts and comments |
One
user thought that the text links should have darker color.
Another user brought up the idea of having all the friends'
email addresses stored with his personal profile so there
is no need to retype things.
|
|
|
|
| Task
2: MySFnight Registration |
Participant
Evaluation |
Observation
and Other Comments |
| Selection
process is easy |
5 |
4 |
1 |
One
user rated 1, because did not find where to sign up. There
are three ways of sign up SFnight |
| Selection
process is straight forward |
5 |
5 |
1 |
Again,
the same user who could not find the way to sign up.
[P1]
"emulates my.yahoo"
|
| The
site provided adequate information to complete the task |
4 |
4 |
1 |
One
user wanted to see more choices in preference selection |
| The
site required adequate info in order to sign up. |
4 |
5 |
4 |
Considered
adequated. |
| SFnight
provided adequate feedback once registration is completed. |
4 |
1 |
1 |
They
expect a page confirmation instead of going to MySFnight. |
| Parts
of the steps that are confusing, hard to understand |
Two
users thought it was difficult to find and access the sign
up page. One user complained about having to read all three
options (bar owners + network + newsletter) in the home page
before selecting the appropriate signup link. |
| Other
thoughts and comments |
One
user who found it difficult to find sign up recommended
explicit SIGN UP message close to Login area.
Another
user suggested the site to make suggestions based on the
recommendations of others with similar profiles
Users
wanted to see explicit confirmation of registration, such
as a confirmation/welcome page. |
|
| Task
3: Make plans using MySFnight calender features |
Participant
Evaluation |
Observation
and Other Comments |
| Selection
process is easy |
4 |
3 |
4 |
|
| Selection
process is straight forward |
3 |
2 |
5 |
|
| The
site provided adequate information to complete the task |
2 |
3 |
4 |
|
| MySFnight
made it easy to plan |
4 |
1 |
4 |
|
| You
would use this feature again to plan future events. |
4 |
3 |
4 |
|
| Parts
of the steps that are confusing, hard to understand |
All
users found it difficult to figure out that one can transfer
information from Editor's Picks area to MyPicks area.
One
participant called Editor's Picks area "event calendar"
even though Event Calendar also includes MyPicks. He expected
to move something else. Another thought the two calendars
looked too similar and therefore confusing. The same user
said he was looking for the words "My Calendar"
but couldn't find it.
But
once the user figured out how to move selections from Editor's
Pick area to My Picks area, the process became more straightforward.
So perhaps need some of providing help for first time users,
such as in the welcome page.
Users
are still struggling with the two different calendars.
|
| Other
thoughts and comments |
Users
wanted to see more than four weeks of information while having
the ability to have at least a monthly view. |
| |
|
|
|
|
| General
Comments about the Site |
|
Which
aspects did you find particularly easy in this site?
Users found browsing events and signing up for MySFnight
to be the easiest parts of the site. Another user thought
the legends were not necessary since the icons made sense
to him. One user commented that the individual features
alone are not enough to entice him to become a frequent
user, no matter how easy it can be to use features. The
first thing he looks for is the quality of content. He is
willing to put up with more usability issues if the content
is good to start out with.
Which aspects did you find particularly difficult in
this site?
Each user cited a different area of the site: the Calendar,
finding the Sign Up, and adding events to email list.
Which functions did you like most
Most: Drop/remove events, emailing multiple events, the
calendar for planning, the selections in the calendar based
on preferences, and the change of colors for feedback.
Would
you in reality create your personal page to have nightlife
information at this site?
Most indicate Yes or high likely hood of doing so.
Anything that you think that is missing in this site
One user wanted Calendar/Recommendations for people with
similar profiles. Another wanted information about bands
and to be able to plan in advance for hot events.
|
