Observer’s worksheet: Task 1 Planning a Event

 

 

1.      Initial Procedure

 Subject proceeds smoothly within 1 minute

 

 Facilitator helps after one minute

 

 

2.      Think Out Loud

 


What ………………………………………………………………………………………

………………………………………………… When …………………………………..

What ………………………………………………………………………………………

………………………………………………… When …………………………………..

What ………………………………………………………………………………………

………………………………………………… When …………………………………..

What ………………………………………………………………………………………

………………………………………………… When …………………………………..

What ………………………………………………………………………………………

………………………………………………… When …………………………………..

What ………………………………………………………………………………………

………………………………………………… When …………………………………..

3.      Wrong Clicks (if any)

Where ………………………………………… When …………………………………..

Where ………………………………………… When …………………………………..

Where ………………………………………… When …………………………………..

4.      Observations

  1. Did the subject understand the task?

  Yes     Not really

2.      Did the subject need help to find information after one minute?

        Yes     Not really

3.      Did the subject follow correct procedure? Did she get disoriented?

        Yes     Not really

4.      Did the subject come up with other needs during the process?

  Yes     Not really

5.   Did the subject use the E-mail list, or went to other places

 e-mail list     Others: ………………..

6.   Was it easy for the subject to add their choices to the list? And send to friends?

       Yes     Not really

Observer’s worksheet: Task 2 Signing up MySFnight

 

 

  1. Initial Procedure

 Subject locate MySFnight button in reasonable time

 

 Facilitator helps or intervenes

 

 

  1. Think Out Loud

 


What ………………………………………………………………………………………

………………………………………………… When …………………………………..

What ………………………………………………………………………………………

………………………………………………… When …………………………………..

What ………………………………………………………………………………………

………………………………………………… When …………………………………..

What ………………………………………………………………………………………

………………………………………………… When …………………………………..

What ………………………………………………………………………………………

………………………………………………… When …………………………………..

What ………………………………………………………………………………………

………………………………………………… When …………………………………..

  1. Wrong Clicks (if any)

Where ………………………………………… When …………………………………..

Where ………………………………………… When …………………………………..

Where ………………………………………… When …………………………………..

  1. Observations
  1. Did the subject understand the task?  Yes     Not really
  2. Did the subject notice the personal area in the homepage?  Yes     Not really
  3. Did the subject need help to find information after 1 minute?  Yes     No
  4. Which procedure did the user follow in the beginning? …………………………..
  5. Did the subject come up with other needs during the process?  No     Yes, …………………………………………………………………………………..
  6. Does the user see the two kinds of newsletter/registration; How confusing is this? …………………………………………………………………………………..
  7. What type of facial expressions does the user make during the process: bored, smiling, uncertain, frowning, etc  …………………………………………………………………………………….
  8. What type of body language does the user make: shuffling, scratching their heads, or putting hand on chin ………………..……………………………………………………………………

 

  1. Time taken:

Observer’s worksheet: Task 3 Using MySFnight

 

 

  1. Initial Procedure

 Subject figures out how to use MySFnight button in reasonable time

 

 Facilitator helps or intervenes

 

 

  1. Think Out Loud

 


What ………………………………………………………………………………………

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What ………………………………………………………………………………………

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What ………………………………………………………………………………………

………………………………………………… When …………………………………..

What ………………………………………………………………………………………

………………………………………………… When …………………………………..

What ………………………………………………………………………………………

………………………………………………… When …………………………………..

What ………………………………………………………………………………………

………………………………………………… When …………………………………..

  1. Wrong Clicks (if any)

Where ………………………………………… When …………………………………..

Where ………………………………………… When …………………………………..

Where ………………………………………… When …………………………………..

  1. Observations

1.                  If the user uses the personal area, or would tend to go to the other areas

2.                  How easy is it for the user to add their own choices, and do other tasks such as sending to friends

3.                  Other needs that may come up when performing the task.

4.                  What type of facial expressions does the user make during the process: bored, smiling, uncertain, frowning, etc

5.                  What type of body language does the user make: shuffling, scratching their heads, or putting hand on chin