ISSD Fall 2009
School of Information, UC Berkeley
Home
Syllabus
Readings
Wiki
Blogs
Forums
Links
How-To
Powered by
Social Media Classroom
User login
Username:
*
Password:
*
Request new password
Navigation
Readpath
Recent posts
Home
L19R2
L19R2. James P. Womack & Daniel T. Jones, "Lean Consumption", Harvard Business Review, March 2005
Fri, 07/10/2009 - 23:12 — admin
Guide Questions:
How does looking at services as a process of consumption a relevant way of thinking?
What are the principles of lean consumption? How can this be applied to the design of service systems?
L19
L19R2