|
P3: Hide address until purchase |
Trace |
monica |
TX: Example Project |
Tue, 09/27/2011 - 3:30pm |
Yes |
|
R01. Mobile App |
Trace |
monica |
TX: Example Project |
Tue, 09/27/2011 - 2:05pm |
Yes |
|
R02. Long-Term Parking |
Trace |
monica |
TX: Example Project |
Tue, 09/27/2011 - 3:05pm |
Yes |
|
R03. Trust/privacy mediation |
Trace |
monica |
TX: Example Project |
Tue, 09/27/2011 - 3:37pm |
Yes |
|
R04: Full Parking Cycle |
Trace |
monica |
TX: Example Project |
Tue, 09/27/2011 - 5:06pm |
Yes |
|
R1. Adamavicius et al., "Personalization Technologies: A Process-Oriented Perspective" (Selections) |
Resource |
monica |
|
Tue, 08/23/2011 - 3:36pm |
Yes |
|
R1. Andrew N. Hiles, "Service Level Agreements: Panacea or Pain?" |
Resource |
monica |
|
Tue, 11/22/2011 - 6:14pm |
Yes |
|
R1. Bitner et al., "Service Blueprinting: A Practical Technique for Service Innovation" [Core Reading!] |
Resource |
monica |
|
Tue, 08/23/2011 - 3:35pm |
Yes |
|
R1. Bitner, "Servicescapes: The Impact of Physical Surroundings on Customers and Employees" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:32pm |
Yes |
|
R1. Brown, "Design Thinking" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:29pm |
Yes |
