R4. Kirienko et al., 2009 Final Project: "Crohnology MD" (Selections) |
Resource |
monica |
|
Tue, 08/23/2011 - 3:26pm |
Yes |
R3. Bitner et al., "Service Blueprinting: A Practical Technique for Service Innovation" (Selections) [Core Reading!] |
Resource |
monica |
|
Tue, 08/23/2011 - 3:25pm |
Yes |
R3. Lin et al., Contextual Inquiry "MD: Notes" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:25pm |
Yes |
R4. Norman, "Designing the Infrastructure" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:25pm |
Yes |
R2. Folmer & Bosch, "Architecting for Usability: A Survey" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:25pm |
Yes |
R1. Ominsky et al., "User-Centered Design at IBM Consulting" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:24pm |
Yes |
R3. Holzinger, "Usability Engineering Methods for Software Engineers" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:24pm |
Yes |
R3. Winkler & Pilgrim, "A Survey of Traceability in Requirements Engineering and Model-Driven Development" (Selections) |
Resource |
monica |
|
Tue, 08/23/2011 - 3:24pm |
Yes |
R2. Kolesar et al., "Creating Customer Value Through Industrialized Intimacy" (Selections) |
Resource |
monica |
|
Tue, 08/23/2011 - 3:23pm |
Yes |
R1. Glushko & Tabas, "Designing Service Systems by Bridging the Front Stage & Back Stage" [Core Reading!] |
Resource |
monica |
|
Tue, 08/23/2011 - 3:23pm |
Yes |