A user centered approach to designing, building,
  and implementing a

Digital Asset Management System

for the San Francisco Museum of Modern Art
      
Thoreau Lovell
Margo Dunlap

Joanna Plattner


IS213
 
Spring 2001

 

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Competitive Analysis

Systems Evaluated

Art&mis (Fine Art Museum, Boston)
Digital Asset Management Database (Berkeley Art Museum)
Quark DMS (Commercial product)
WebWare MAMBO (Commercial product)

Summary

For our competitive analysis of existing systems we first looked at two custom solutions in use at other museums. Art&mis was developed at the Museum of Fine Arts in Boston using Filemaker Pro, which is a low-end relational database system common in the museum world. The Digital Asset Management Database (DAMD) is a custom system developed by the Berkeley Art Museum, also using Filemaker.

We also analyzed a third Filemaker Pro system, Making Sense of Modern Art (MSOMA), which was developed at SFMOMA. The MSOMA material will be added at a later date. In all three cases we were able to either evaluate a full working version of the system and/or talk to the designers of the systems.

Such access provided us with invaluable insight into the institutional demands that led to the design of these digital asset management systems, as well as a depth of understanding about how the systems actually work with real data. For these reasons the in-house systems proved to be much more valuable than the commercial systems we looked at.

There are many commercial digital asset management packages on the market. The two that we evaluated, Quark DMS and WebWare's MAMBO represent an enterprise level and an entry level solution respectively.

Microsoft Word versions of the full evaluation of each system are linked below.

Art&mis
BAM's DAMD
Quark DMS
WebWare MAMBO

In each we provide an overview of the system's features, then discuss it's strengths and weaknesses relative to our primary personas' goals. Each evaluation also includes a table listing the primary features of each system and indicating which features would be used by which personas.

Below are three summary tables that organize those features we expect to include in our system, those that we are considering, and those that we will not include.

Table 1:  Features that will be included in SFMOMA-DAM
Table 2:  Features that may be included in SFMOMA-DAM
Table 3:  Features that will not be included in SFMOMA-DAM

Table 1: Features that will be included in SFMOMA-DAM
(* Primary Personas)

Features Source System Anton* Robin* Ken Sophie
Find digital media records in DB, read descriptive metadata. All x x x x
View digital image surrogate of image, if present. All x x x x
Print / view wall labels All   x   x
Search Image Inventory. All x x x x
Print query results All x x x x
Capture and manage technical metadata related to digital media creation. Art&mis
BAM
x x x  
Capture and manage technical metadata to facilitate preservation of digital media. Art&mis
BAM
x   x  

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Table 2: Features that may be included in SFMOMA-DAM
(* Primary Personas)

Features Source System Anton* Robin* Ken Sophie
Quick view of what's new in DB. Art&mis x x x x
Browse records by curatorial department. exhibitions, etc.). Art&mis     x x
Use Artist Authority File (Source authority used when entering descriptive metadata). Art&mis   x    
Request that an artwork be photographed or digitized. Art&mis   x x x
Track rights and permissions for artworks. Art&mis   x x x
Manage new orders for new photography and digitization of artworks. Art&mis   x x  
View existing orders for photography and digitization of artworks. Art&mis x x x  
Track progress of photographing and digitizing artworks. Art&mis x x x  
Facilitate standardized encoding of object relationships Art&mis x x x  
Support image editing workflow BAM x   x  
Repository for digital images that are not directly related to a specific object in the permanent collection (e.g. portraits of artists, exhibitions, etc.). BAM   x    

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Table 3: Features that will not be included in SFMOMA-DAM
(* Primary Personas)

Features Source System Anton* Robin* Ken Sophie
Request that an artwork be examined, for acquisition, for loan. Art&mis       x
Request that an artwork receive conservation treatment. Art&mis       x
Associate artworks with an upcoming exhibition. Art&mis       x
Conservators track work that they do to artworks. Art&mis        
Conservators can print conditions reports. Art&mis        
Conservators can print scientific exam reports. Art&mis        
Conservators can print treatment proposal reports. Art&mis        
Conservators can print conservation costs reports. Art&mis        
Schedule photographers and studios. Art&mis     x  
Publish XML records in EAD and MOA 2 format for exchange with consortia members. BAM     x  
Check assets in and out Quark DMS x      
Import assets from Quark products and other DBs Quark DMS        
Automatically generate thumbnails and previews Quark DMS x      
Distribute large files across network servers Quark DMS        
Store multiple versions of assets Quark DMS x      
Manage the relationships between associated assets Quark DMS   x    

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