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L14
L14R4. Don Norman, "Why Doing User Observations First Is Wrong", ACM Interactions, July-August 2006
Fri, 07/10/2009 - 23:03 — adminGuide Questions:
- What is the relationship between HCI professionals' methodologies and other software application lifecycle methodologies?
- How can these issues be addressed?
L14R3. David R. Millen, "Rapid Ethnography: Time Deepening Strategies for HCI Field Research", Designing Interactive Systems, 2000
Fri, 07/10/2009 - 23:03 — adminGuide Questions:
- What is ethnography? What are the inherent issues with ethnography?
- What are the techniques that can be applied in order to make ethnography more effective in the given time frame?
L14R2. Hugh R. Beyer & Karen Holtzblatt , "Apprenticing with the Customer", Communications of the ACM, May 1995
Fri, 07/10/2009 - 23:02 — adminGuide Questions:
- How does contextual inquiry become an effective method for gathering user requirements?
- What are the dos and don'ts of being an apprentice?
L14R1. Jill Blue Lin & Zachary Gillen, Contextual Inquiry, "MD: Notes - Designing an Information Service for Public Hospitals", UC Berkeley School of Information, April 2008
Fri, 07/10/2009 - 23:01 — adminGuide Questions:
- What were the different ethnographic techniques used by the group?
- How did they analyze the results from their ethnography activities?
- What were their key learnings or takeaways?
