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L14R2. Hugh R. Beyer & Karen Holtzblatt , "Apprenticing with the Customer", Communications of the ACM, May 1995

Fri, 07/10/2009 - 23:02 — admin

Guide Questions:

  • How does contextual inquiry become an effective method for gathering user requirements?
  • What are the dos and don'ts of being an apprentice? 
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