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School of Information, UC Berkeley
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L12R1
L12R1. Gediminas Adamavicius & Alexander Tuzhilin, "Personalization Techologies: A Process-Oriented Perspective", Communications of the ACM, October 2005
Fri, 07/10/2009 - 22:55 — admin
Guide Questions:
What is the relevance of personalization in service delivery?
How can personalization be delivered to customers?
What are the considerations to be made when designing personalization in systems?
L12
L12R1