|
R7. Alimendinger & Lombreglia, "Four Strategies for the Age of Smart Services" (Selections) |
Resource |
monica |
|
Fri, 09/23/2011 - 4:33pm |
Yes |
|
Team 7 - Making Visible |
Project Group |
Anonymous |
|
Mon, 10/17/2011 - 11:27pm |
Yes |
|
L17. Team Touchbase |
Class Meeting |
monica |
|
Tue, 08/23/2011 - 9:59pm |
Yes |
|
R1. Ominsky et al., "User-Centered Design at IBM Consulting" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:24pm |
Yes |
|
P2: Long-Term Parking Tab |
Trace |
monica |
TX: Example Project |
Tue, 09/27/2011 - 3:08pm |
Yes |
|
W5. Service Process Models & Blueprints Workshop |
Class Meeting |
monica |
|
Tue, 08/23/2011 - 10:02pm |
Yes |
|
A7. Ethnography (Grp) |
Assignment Instructions |
monica |
|
Wed, 10/12/2011 - 11:41pm |
Yes |
|
A11: Team 2 |
Group Assignment Submission |
hintzemichael |
Team 2 - Green Data (Lu Chen, Michael Hintze, Walter Koning) |
Tue, 12/06/2011 - 2:12pm |
Yes |
|
R1. Kessler & Sweitzer, "Outside-in Software Development" Ch 2 |
Resource |
monica |
|
Tue, 08/23/2011 - 3:12pm |
Yes |
|
R3. Pinhanez, "A Service Science Perspective for Interfaces" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:42pm |
Yes |
