R1. Bitner et al., "Service Blueprinting: A Practical Technique for Service Innovation" [Core Reading!] |
Resource |
monica |
|
Tue, 08/23/2011 - 3:35pm |
Yes |
R3. Lentz et al., "IT Ecosystems" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:14pm |
Yes |
R1. Kessler & Sweitzer, "Outside-in Software Development" Ch 4 |
Resource |
monica |
|
Tue, 08/23/2011 - 3:41pm |
Yes |
R4. Kirienko et al., 2009 Final Project: "Crohnology MD" (Selections) |
Resource |
monica |
|
Tue, 08/23/2011 - 3:26pm |
Yes |
L15. Requirements & Use Cases (2 of 2) |
Class Meeting |
monica |
|
Wed, 10/19/2011 - 11:51am |
Yes |
R2. Shapiro et al., "Staple Yourself to an Order" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:31pm |
Yes |
E01: Long-term Options |
Trace |
monica |
TX: Example Project |
Tue, 09/27/2011 - 3:03pm |
Yes |
R3. Ash, "MoSCoW Prioritisation Briefing Paper" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:37pm |
Yes |
BL: Additional Features |
Trace |
monica |
TX: Example Project |
Tue, 09/27/2011 - 5:06pm |
Yes |
R3. Kessler & Sweitzer, "Outside-in Software Development" Ch 1 |
Resource |
monica |
|
Wed, 08/24/2011 - 10:46am |
Yes |