Search Engine Usage
Mike Chen
Jennie
Dal Busco
Kim Garrett
Anoop Sinha
http://www.netraker.com/code/delivery.asp?action=IE&SID=376443&FID=358245
Online/raw survey results:
http://www.netraker.com/code/login.asp
[login required, accessible to team members and instructor]
Dear friend,
As part of a statistics and usability
course (SIMS271) in the School of
Information Management Systems
(http://sims.berkeley.edu/), we are
conducting a very brief survey
on Search Engine Use. There are 32
brief
questions about your use of Search
Engines. We would greatly appreciate
it
if you could please fill out the
survey at your earliest convenience:
http://www.netraker.com/code/delivery.asp?action=IE&SID=376443&FID=358245
All responses to the survey are
completely anonymous. The responses
are for
course research purposes only.
Do not hesitate to contact us with
questions.
Thank you for your help,
Mike Chen (UC Berkeley Computer
Science, mikechen@cs.berkeley.edu)
Jeanne Dal Busco (UC Berkeley SIMS,
dalbusco@hotbot.com)
Kim Garrett (UC Berkeley SIMS,
kimg@sims.berkeley.edu)
Anoop Sinha (UC Berkeley Computer
Science, aks@cs.berkeley.edu)
Initial pilots were performed on paper, while the final iteration
and ultimate deployment were using a web-based method. The survey instrument
was designed in several iterations. Team members drafted the initial survey,
using our own experience and other search-related survey instruments and past
research results as sources. The survey was initially piloted with 3 participants,
on paper with a team member at hand to observe and answer questions. The paper
pilot pointed to the potential for dissonance between asking people their
favorite search engine, and presuming the set of frequently used engines was
identical, as mentioned in the analysis. As a result, we added a separate
question asking respondents to identify the engines they used frequently,
in addition to the question regarding their favorite engines.
This subsequent iteration was piloted online by email to
approximately five participants, to fine-tune the survey instrument as well
as test the web-based survey for problems. We made no changes as a result
of the online pilot.
Pilot participants were selected from the same pool as the
final sample (technically knowledgable, 'Internet savvy' individuals).
Gender
and Age of Respondents


| N | Mean | Median | Mode | Std. Deviation | Variance | ||
|---|---|---|---|---|---|---|---|
| Valid | Missing | ||||||
| Q1-How long have you been using the Web? | 64 | 0 | 5.77 | 6.00 | 6 | .43 | .18 |
| Q2-On average, how much time a day do you use the Internet? | 64 | 0 | 3.22 | 3.00 | 2 | 1.56 | 2.43 |
| Q3-How often do you use the Internet to find information? | 64 | 0 | 2.09 | 2.00 | 2 | .71 | .50 |
| Q4-How often do you use a web search engine to find something on the Web? | 64 | 0 | 2.31 | 2.00 | 2 | .85 | .73 |
| Q8-Please select a primary web search engine, one that you would say that you primarily use when looking for information online: | 64 | 0 | 13.28 | 11.00 | 11 | 6.68 | 44.68 |
| Q9-How do you usually get to your primary search engine? | 63 | 1 | 2.32 | 2.00 | 2 | 1.53 | 2.35 |
| Q10-When did you first start using your primary search engine? | 64 | 0 | 3.72 | 4.00 | 3(a) | 1.15 | 1.32 |
| Q11-Overall, how would you compare your primary search engine to other search engines you use frequently? | 64 | 0 | 1.77 | 2.00 | 2 | .64 | .40 |
| Q31-What is your gender? | 64 | 0 | 1.38 | 1.00 | 1 | .49 | .24 |
| Q32-What is your age? | 64 | 0 | 4.25 | 4.00 | 4 | .84 | .70 |
| a Multiple modes exist. The smallest value is shown | |||||||
Correlation: Search Engines used in the last year

Correlation:
Favorite Search Engines

Correlation:
Frequently Used Search Engines


Gender and
Primary Search Engine

Age and Primary
Search Engine

Easy to Use


Site has accurate
search results


Q15-Site has
timely, up-to-date content and news


Q16-Site is
well-organized


Q17-Site is
easy to get to


Q18-Security
and privacy


Q19-Site makes
me feel part of a community


Q20-I can personalize
the site, tailoring it to my interests and needs


Q21-Site has
prizes


Q22-Site has
contests or games I enjoy


Q23-Site has
a good reputation


Q24-Site looks
appealing


Q25-Site allows
me to communicate with other people (email, messaging, chat, postcards)


Q26-Site is
fun


Q27-Site is
reliable


Q28-Site allows
me to search various sources (multiple search engines, newsgroups, etc.)


Q29-Site allows
me to look for information in various ways (boolean, keywords, questions)


Q30-Site is
fast

