|
A11. Prototyping |
Assignment Instructions |
monica |
|
Tue, 11/15/2011 - 7:33pm |
Yes |
|
L23. Iteration |
Class Meeting |
monica |
|
Tue, 11/15/2011 - 11:07am |
Yes |
|
L22. Prototyping |
Class Meeting |
monica |
|
Mon, 11/14/2011 - 1:13pm |
Yes |
|
R2. Parasuraman et al., "A Conceptual Model of Service Quality and It's Implications for Future Research" |
Resource |
monica |
|
Sun, 11/13/2011 - 8:18am |
Yes |
|
W6. Prototypes Workshop |
Class Meeting |
monica |
|
Tue, 11/08/2011 - 2:22pm |
Yes |
|
A9. Take-Home Midterm (Ind) |
Assignment Instructions |
monica |
|
Tue, 11/08/2011 - 10:59am |
Yes |
|
L21. User/Customer Models & Personas |
Class Meeting |
monica |
|
Tue, 11/08/2011 - 10:33am |
Yes |
|
A10. Service Blueprint or Process Model (Grp) |
Assignment Instructions |
monica |
|
Mon, 11/07/2011 - 4:22pm |
Yes |
|
L20. Design Patterns |
Class Meeting |
monica |
|
Sun, 11/06/2011 - 12:10pm |
Yes |
|
L19. Process Modeling (2 of 2) |
Class Meeting |
monica |
|
Wed, 11/02/2011 - 11:38am |
Yes |
