IS 214 : Needs and Usability Assessment Spring 2005, TuTh 2-3:30, 110 South Hall
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Assignment 4. Heuristics

 

If you are doing your final project as part of a group, work with that group. If you are not working in a group, pair up with someone else in the class and, if you can, do this as part of one or both of your projects.

If your project is to evaluate an existing website, system, product, or whatever, use that site. If it is not, find a site to evaluate. If possible, find one that is related to your project, such as a competitor or a site that does something related to the topic of your project.

You will apply two or three sets of heuristics to your site:
(1) either Nielsen's heuristics or Tog's; plus
(2) at least one of the following:
(a) A set of heuritics for the kind of site or application yours is, if you can find one. (This requires doing some web searching.) . See, for example, this checklist, this article for some ideas for e-commerce. This report is long but excellent and a possible source of heuristics.
(b) A set of heuristics that you develop, specific to your site. If you do this, you need at least five heuristics.


Using these heuristics, evaluate the site.

  • Choose/develop the heuristics that you will you together. Turn in the lists from (2),above..
  • Apply your heuristics. First work separately. Each person will write a short report (for me) summarizing your findings.
  • Then come together and consolidate your work. Write a 2-page report summarizing your shared findings. If appropriate, append a revised set of heuristics.


Findings must be tied to the heuristics violated; they can't simply be 'good ideas' or 'obvious.' Include specifics of the heuristic violation, the violation itself, severity rating, and recommendations for improvement.

If you are working in a group that is NOT your project group, pick either one member's project or pick an application or website that has nothing to do with your projects. Then follow the instructions above: first apply the heuristics separately, then come together and consolidate your findings.

Due March 31.

We'll post to the course links site added resources on heuristics and heuristics reporting.