IS 213 -- User Interface Design & Development

ReadingTree: Task Analysis
 
   
   
 
 
 
 
task analysis
  
 
 
   
 
 
 
 
 
 
 
   
   
 
 
 
   

 

TASK MATRIX

Jump to: AYISHA -- DANNY -- JENNY -- JULIO

The tasks described below are those that each persona would find necessary when confronted with the need to find a book for a number of reasons. Since in most cases this is considered entertainment, and none of the goals are required, none of the tasks are "necessary". However, each task is required in order to reach the goal. Similarly, since this is primarily entertainment, frequency of use is difficult to measure.

AYISHA
PRACTICAL GOAL: Find books for fun
PERSONAL GOAL: Not feel stupid when using the computer
TASKS:

1.      Needs a book to read à Determine whether she has a specific book in mind à (If not) Find a book to read
2.      Go to library (or bookstore)
BROWSE
a.       Browse all fiction OR Browse by known author OR Browse by biographical subject
b.      Assess “qualities” of books *
c.       Choose book
d.      Get book
ASK
a.       Ask parent/teacher/librarian for recommendations
b.      Identify previously read and enjoyed books
c.       Identify topics of interest
d.      Write down recommendations (if enough)
e.       Find recommended books
f.        Assess “qualities” of books

g.       Get book

task flow chart for Ayisha


DANNY
PRACTICAL GOALS: Find books to satisfy school requirements as quickly as possible PERSONAL GOALS: Not feel stupid; not let other people know about his troubles with reading
TASKS:
1. Needs a book for school assignment à Determine whether specific book is assigned à (If not) Find a book to read
2.  Go to library
BROWSE
a. Avoid speaking or interacting with librarian or teacher
b. Browse visible books only (displays on tables or featured books)
c. Assess “qualities” of books -- need to be easy to read but not be “babyish”
d. Find books from among this subset on topics that interest
e. Choose book

f. Get book

task flow chart for Danny


JENNY
PRACTICAL GOAL: Find books for school; find what’s brand new or forthcoming
PERSONAL GOAL: Spend time with friends; do something that friends think is cool
TASKS:
(task 1)
1.   Wants a book to read for fun à Determine whether she has a specific book in mind à (If not) Find a book to read
FIND OUT WHAT OTHER KIDS LIKE
a.       Ask friends OR Ask librarian OR Read in magazine
b.      Write down recommendations if more than 1 or 2
c.       Go to library (or bookstore)
d.      Get book
FIND OUT WHAT’S BRAND NEW
a.      Browse new book shelf
h.       Ask librarian or teacher
i.         Go to library or bookstore
j.        Get books

(task 2)
2. Talk about popular books (tell what she thinks)
a. Talks to mom
b. Talks to librarian

c. Talks to friends

task flow chart for Jenny


JULIO
PRACTICAL GOAL: Find books for information as quickly as possible
PERSONAL GOAL: Be independent in finding the information he wants to know
TASKS:
1.      Needs to find information à Determine whether necessary information is readily available (e.g. online)  à (If not) Find a book with needed info
2. Go to library (or bookstore)
SEARCH/BROWSE
a. Go directly to subject section of library or bookstore and browse books
b.      Assess “qualities” of book
c.      Get book
ASK/BROWSE
a.  Ask librarian or mom for specific subject section of library
b.      Browse subject section
c.      Assess “qualities” of book

d.      Get book

task flow chart for Julio