|
L16. Personalization & Customization |
Class Meeting |
monica |
|
Mon, 10/24/2011 - 11:08am |
Yes |
|
W4. Requirements & Use Cases Workshop |
Class Meeting |
monica |
|
Tue, 10/11/2011 - 2:41pm |
Yes |
|
L27. Course Retrospective |
Class Meeting |
monica |
|
Wed, 11/30/2011 - 12:14pm |
Yes |
|
L10. Ethnography Continuum & Techniques (1 of 2) |
Class Meeting |
monica |
|
Sun, 10/02/2011 - 2:29pm |
Yes |
|
L22. Prototyping |
Class Meeting |
monica |
|
Mon, 11/14/2011 - 1:13pm |
Yes |
|
L06. Person to Person (P2P), Tech Enhanced P2P, & Self-Service |
Class Meeting |
monica |
|
Mon, 09/19/2011 - 12:51pm |
Yes |
|
L17. Team Touchbase |
Class Meeting |
monica |
|
Tue, 08/23/2011 - 9:59pm |
Yes |
|
W5. Service Process Models & Blueprints Workshop |
Class Meeting |
monica |
|
Tue, 08/23/2011 - 10:02pm |
Yes |
|
L02. Service Design Contexts |
Class Meeting |
monica |
|
Wed, 08/31/2011 - 2:10pm |
Yes |
|
Final Project Presentations |
Class Meeting |
monica |
|
Sat, 12/03/2011 - 5:19pm |
Yes |
