|
R01. Mobile App |
Trace |
monica |
TX: Example Project |
Tue, 09/27/2011 - 2:05pm |
Yes |
|
W2. Service Brainstorm Workshop |
Class Meeting |
monica |
|
Tue, 09/20/2011 - 1:30pm |
Yes |
|
R3. Martin, "Sam's Club Personalizes Discounts for Buyers" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:36pm |
Yes |
|
TX: Example Project |
Project Group |
monica |
|
Mon, 10/03/2011 - 2:45pm |
No |
|
R1. Glushko, "Seven Contexts for Service System Design" [Core Reading!] |
Resource |
monica |
|
Tue, 08/23/2011 - 3:11pm |
Yes |
|
R1. Lin et al., "MD Notes: Designing the Prototype" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:40pm |
Yes |
|
R1. Glushko, "Information vs Interaction" |
Resource |
monica |
|
Fri, 09/16/2011 - 11:53am |
Yes |
|
A10. Service Blueprint or Process Model (Grp) |
Assignment Instructions |
monica |
|
Mon, 11/07/2011 - 4:22pm |
Yes |
|
L09. Design Concepts & Traceability |
Class Meeting |
monica |
|
Wed, 09/28/2011 - 1:10pm |
Yes |
|
R1. Brown, "Design Thinking" |
Resource |
monica |
|
Tue, 08/23/2011 - 3:29pm |
Yes |
