R1. Chase & Apte, "History of Research in Service Operations" (Selections) |
Resource |
monica |
|
Tue, 08/23/2011 - 3:09pm |
Yes |
R2. Glushko & McGrath, "Document Engineering" Ch 1 (Selections) |
Resource |
monica |
|
Tue, 08/23/2011 - 3:10pm |
Yes |
R1. Glushko, "Seven Contexts for Service System Design" [Core Reading!] |
Resource |
monica |
|
Tue, 08/23/2011 - 3:11pm |
Yes |
R3. Brooks et al., 2009 Final Report: "Diasporta" (Selections) |
Resource |
monica |
|
Tue, 08/23/2011 - 3:12pm |
Yes |
R4. Knight et al., 2009 Final Project: "Educational Portfolio Service System" (Selections) |
Resource |
monica |
|
Tue, 08/23/2011 - 3:12pm |
Yes |
R5. Bonaguro et al., 2010 Final Project: "Park My Ride" (Selections) |
Resource |
monica |
|
Tue, 08/23/2011 - 3:12pm |
Yes |
R1. Kessler & Sweitzer, "Outside-in Software Development" Ch 2 |
Resource |
monica |
|
Tue, 08/23/2011 - 3:12pm |
Yes |
R2. Whitaker et al., 2009 Final Project: "Frontline World Vision 2015" (Selections) |
Resource |
monica |
|
Tue, 08/23/2011 - 3:13pm |
Yes |
R3. Kiener et al., 2010 Final Report: "Solar Panel Seekers" (Selections) |
Resource |
monica |
|
Tue, 08/23/2011 - 3:13pm |
Yes |
R1. Kessler & Sweitzer, "Outside-in Software Development" Ch 3 |
Resource |
monica |
|
Tue, 08/23/2011 - 3:13pm |
Yes |