L04. Organizational Contexts
Sat, 08/06/2011 - 1:38pm — monica
Date/Time:
Mon, 09/12/2011 - 2:00pm - 3:30pm
Resource(s):
The design of any service -- whether it will be performed by people or by information systems -- takes place in a context of:
- Current and potential customers
- Current and potential technologies
- Current and potential competitors
- Existing services or systems
- Existing user or application interfaces
- Legal, regulatory, cultural systems and constraints
These factors or constraints can never be equally important; how they are weighted determines the appropriate design methodology and the key characteristics of the design.
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