Information Systems and Service Design (Fall 2011) UC Berkeley, School of Information

Unless the design projects taken on by an organization or team are always for the same context, with similar scope and requirements, they will not follow the same design methodology on every project. There will be always be a need to adapt the methodology in some way, emphasizing some activities more or less than usual because of schedule, resource, or stakeholder considerations. So in practice, the "methodology" employed in any given project is likely to be a subset of design techniques selected and adapted for it from a larger portfolio. IBM consulting calls this adaptation of its "standard" methodology the "Engagement Model."