Gotcha - Products

Products

Finding a Knowledge Management product to suit your organization's needs is difficult because many products prefer refer to themselves as "KM tools" but their range of functionality can be quite varied. We recommend that you try to clearly define your organization's needs before looking for products because it is easy to get sidetracked given the wealth of products available. The products listed here have been categorized according to their predominant use in the KM field. Because our group has never tested any of these products, we do not make a claim guaranteeing the quality or caliber of those products listed below. We are simply providing you with an avenue to begin your search process for a KM product. In some cases, you might find a product listed under multiple categories due to the breadth of its functionalities.

Expertise management [top]

6DOS Incorporated, expertise/tracking internally, interpersonal linking and archiving
Beehive from Abuzz, expertise management, query organization and archiving of responses
Knowledge Query Server and KM Suite from Dataware II - information retrieval, queries, managing internal expertise, corporate knowledge assets

Search engines, filtering software, information categorization, and agents [top]

Cartia, Inc's Themescapes- KM analysis/themescapes, self-organizes document collections, interactive knowledge visualization
Knowledge Query Server and KM Suite from Dataware II - information retrieval, queries, managing internal expertise, corporate knowledge assets Perspecta, XML and web-based virtual domain for a given database using statistical and linguistic techniques; dynamically organizes data/information with metadata hierarchies
SageWare KnowledgeSets, organized queries, automatic categorization and indexing

Intranets, Extranets, Web and Portal Development [top]

InfoAcess - Automated web publishing for intranets.
Intraspect
KnowledgeX Workgroup by IBM
Open Text's Livelink
Plumtree Software - The Corporate Portal acts as a dynamic card catalog for all information available on the corporate network.

Collaboration, Groupware, Conferencing, E-mail, and Messaging [top]

Fujitsu's TeamWARE and TeamWARE InfoSTOP, combinable modules including mail, workflow, calendar, etc.
Groupware Development Inc. products that can be used in any combination for work-sharing and storage
Integrationware's IntraBlock - implemented as an intranet for a corporate knowledge base, extranet, or team workspace
Level 8 Systems, Inc., messaging tools and component-based enterprise integration frameworks
mStar from Marratech AB - a comprehensive tool suite for scalable distributed teamwork and network-based learning
Open Text's Livelink
PictureTalk Inc., cross-platform visual conferencing products
Safety Gain's Workshare - Solutions to challenges in sharing and collaborating on documents, such as internet security, use of different software applications, editing and access rights in a multiple-user, collaborative environment. Designed with the law firm in mind.
Sixth Floor Media's CommonSpace, a cross-platform collaborative writing tool
TeamCenter from Inovie Software, a real-time collaborative project management system
Tribal Voice's PowWow chat, shared whiteboard, collaborative browsing, etc.
WorkNet from Avail Technologies, Java-based workflow using standard email for messaging

Competitive Intelligence [top]

InternetResearch Assistant (IRA) from Aeneid - on-line workgroup research system that collects and formats information; search and retrieval for businesses, market, competitive information
MagnifiEnterprise Server, integrated solutions for managing business critical information, portfolios, etc.

Customer service support [top]

2Share from 2Bridge - browser-based application for intra- and extranets to manage information supply chains among employees, custmers, and partners
Knowledge Pak from ServiceWare - support and information to answer questions, as well as technical support for employees and customers
Molloy Group, management for customer care/service
Primus Inc.

Document / Records Management and Image Processing [top]

Automony's Products
BancTec, Inc.
Cartia, Inc's Themescapes - KM analysis/themescapes, self-organizes document collections, interactive knowledge visualization
Cuadra Star Products
Documentum Products
DST Systems
Exoplex, products for workgroup file management and intranet publishing capabilities
Hyland Software's OnBase
IBM Corporation
Identitech's FYI software
Image Management Systems
Integra Business Systems
Kofax Image Products - Scanner enhancement products for the imaging, workflow, and document management market and an industry leader in high production imaging and document capture.
Lotus Domino
Minolta Information Systems
Open Text's Livelink
Office.IQ from Portfolio Technologies Inc - workflow and document management software
PC Docs/Fulcrum Products - Leading-edge knowledge-retrieval and analysis capabilities that tap corporate information repositories and the Web for the knowledge on which to base sound decisions
RightFAX - A server-based fax solution that allows users to send and receive faxes directly from their network workstations.
Smeadlink
TRION Technologies
Verity Products

Data warehousing and Data mining [top]

AlphaBlox: Web-based Enterprise Information Analysis Applications
Knowledge Query Server and KM Suite by Dataware II - information retrieval, queries, managing internal expertise, corporate knowledge assets
Vanguard Software Corporation

Workflow Management [top]

Computron Software
DST Systems
Fujitsu Software Corporation's i-Flow
Hyland Software's OnBase
Identitech's FYI software
Integra Business Systems
KnowledgeX Workgroup by IBM
Office.IQ from Portfolio Technologies Inc - workflow and document management software
StageDirector - a method and workflow engine; includes a white paper on the method

Consultants and Systems Integrators for Customized application development [top]

Access Systems
Arthur Andersen
The Delphi Group: Advisory services, consulting, market research, education, seminars & conferences.
Document Management & Support (DMS): Information Management Firm specializing in installing imaging/workflow systems.
Information Management Consultants (IMC): Information Systems Planning, Business Process Re-engineering, Systems Devleopment, Networking & Telecommunications, and Document Imaging.
Integral Performance Group
Kanisa Inc.: An Ernst & Young LLP Venture-Funded Company, develops custom KM software applications for Fortune 500 clients.
Knowledge RI
KPMG Consulting's Document Management Practice
Lighthouse Consulting Group, LLC: Specializing in document & records management in financial services, government, and manufacturing.
ManTech Advanced Systems International: Sytems integration
Matrix Logic Corporation - The premier systems integrator for PC DOCS/Fulcrum Products. Strategic partners with Kofax Image Products, Interface Software's Interaction, Plumtree Software's Corporate Portal System, InfoAcess, Safety Gain, and RightFax. Also an award-winning training center.
NetIntelligence Helps organizations be more competitive by boosting their capacity for knowledge and maximizing intellligence for improved business performance.
Schoonover Associates
Universal Systems
Zyga Corporation: A full-service consulting firm specializing in Knowledge Management and Data Warehousing

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