Test Measures

Appendices

Prototype and Experiment Testing images
Observation Log Data

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In our test preparation kit, we had planned to measure how long it may take a user to complete the Task 2, related to Newsletter and Registration Process. In general few seconds were taken in this task. In practice, we did not make any measurements to better measure user satisfaction or system performance. We were more focused on qualitative data. Likert scale, for example, would be reccommended to be applied in a more representative sample. Under normal circumstances the first few testers would have been pilot testers who help us work out bugs in the testing procedures and we would follow a protocol more closely with a larger sample pool of users. For this set of tests, we observed and noted difficulties that users would have and the wrong places where they had "clicked" to complete a task. Often, testers spoke out loud about the problems they were having. Notes from those speeches, the task surveys, and discussions with the user helped us gage how a user felt about a particular task, the steps it took, and the amount and quality of information involved. The user evaluation is presented at Results. And the user navigation process and comments at the Observation Log Data