i202 Fall 2010 School of Information, UC Berkeley

I recently wrote (with Karen Nomorosa, Ischool 2010 grad) a  paper called "Substituting Information for Interaction" that some of you have talked to me about so I thought I'd share it with everyone.  (The paper has some relevance to the "tradeoffs" we've talked about a lot in 202 but is more relevant to the other course I teach this semester on "Information Systems and Service Design.")  The big idea in the paper is to reframe a lot of design decisions in information systems and services as tradeoffs between interacting with a user/customer to obtain needed information or us

(just cutting and pasting here for people who enjoyed Kimra's talk about metadata for video on 9/27)

The explosion of the mobile device market demonstrates how consumers have come to expect and rely on access to the network from anywhere, at any time. Increasingly, people expect similar access to the Web from consumer electronics such as televisions. W3C has begun to organize a series of workshops to discuss this convergence with television industry and other producers of consumer electronics.

Wall Street Journal, 4 November 2009

"In Tax Case, 4 Days Save Robertson $27 Million"

This article might not be available to you if you aren't a subscriber (http://online.wsj.com/article/SB125729222815826639.html#mod=todays_us_mo...) so I'll summarize it.