INFOSYS 204: Information
Users and Society
updated November 14, 2001, 3:42 p.m. Final paper assignment posted.
Instructor: Prof. Nancy Van House
510-642-0855; 307A South Hall
office hours TBA
|This course is taught in two parts. This is the syllabus for the second part of the couse. The first part was taught by Prof. Pamela Samuelson.|
John Seely Brown and Paul Duguid, The Social Life of Information, Harvard Business School Press, 2000. Chapters from this are not in the reader.
Also recommended: Eugene Rochlin, Trapped in the Net: THe Unanticipated Consequences of Computerization. Princeton University Press, 1997.
There is a reader at Copycentral on Bancroft.
ASSIGNMENTS AND GRADING
|intro||Oct. 18||Brown & Duguid: Intro; chs 1 & 2|
INFORMATION AND ICT IN ORGANIZATIONS
|Organizations: work, practice, and knowledge||Oct 23||Brown & Duguid ch 3 & 4|
ch. 7 (in reader)
(Ch 4 recommended)
B&D ch 5
and Kellogg, W. A. "Knowledge Communities: Online Environments for Supporting
Knowledge Management and its Social Context." To Appear in Beyond Knowledge
Management: Sharing Expertise. (eds. Ackerman, Mark, Volkmar Pipek,
and Volker Wulf). Cambridge, MA, MIT Press, in press 2001. Sections 1-3.2
only (tho rest of paper is interesting, too)
|Organizations: adoption and fit of IT; CMC||Oct
Mark. The Intellectual Challenge of CSCW: The Gap Between
Social Requirements and Technical Feasibility. pp 1-5 only. Human-Computer Interaction, forthcoming.
available via http://citeseer.nj.nec.com/345439.html
Wanda J. "Learning from Notes: organizational issues in groupware implementation."
The Information Society 9 (1993) pp. 237-250.
gone, guest lecturer: Nicolas Ducheneaut (SIMS PhD student)
Read (not in reader):
Ducheneaut, N. (2001). "The social impacts of electronic mail in organizations: a case study of electronic power games using
communication genres." To appear in Information, Communication, and Society (iCS), 5(1).
Note: some South Hall machines seem to have trouble accessing this, some don't.
GROUPS AND COMMUNITIES
|Communities: virtual and real||Nov 6||DiMaggio, et al, Social Implications of the Internet, Ann Rev Sociology 2001: 307-36.|
|Wellman and Gulia, "Virtual Communities: net surfers don't ride alone." In Kollock and Smith, Communities in Cyberspace, 1999, p. 167-194.|
|Kollock and Smith, Communities in Cyberspace, 1999, ch 1: Communities in Cyberspace, p. 1-25.|
|communities; ethnographic methods||Nov 8||Miller
and Slater, The Internet: an Ethnographic Approach. http://ethnonet.gold.ac.uk/
Ch 1: conclusions. http://ethnonet.gold.ac.uk/chapter.html
ch 2: Trinidad and the Internet: an overview
added 10/30: chapter 3, Relationships
NATIONAL AND INTERNATIONAL
|Digital Divide||Nov 13||Falling
Through the Net (2000)
exec summary and Part 1
the Digital Divide. 20001. P. 1-8
Recommended: The Digital Divide Network. http://www.digitaldividenetwork.org/content/sections/index.cfm
|Internet Use||Nov 15||UCLA
Internet Report, Surveying the Digital Future, Nov. 2000 http://ccp.ucla.edu/pages/internet-report.asp
Lee Rainie, Steve Jones. The Internet in Everyday Life: The First
Decade of A Diffusing Technology. American Behavioral Scientist,
ch 7 (not in reader)
David M. Levy,
Documents and Libraries: Sociotechnical Perspective; to appear in
Go back and
look again at Miller and Slater's website - follow links to illustrations
|Nov 22||Thanksgiving Holiday|
|Usability & human-centered design||Nov 27||CACM
Volume 42 , Issue 5 (May 1999) May 1999 - available to campus isp addresses
via ACM Digital Library http://www.acm.org/
Kim Halskov Madsen, The diversity of usability practices, pp. 60 - 62
Jacob Buur, Kirsten Bagger, Replacing usability testing with user dialogue pp. 63 - 66
Karel Vredenburg, Increasing ease of use pp. 67 - 71
Julia Gardner, Strengthening the focus on users' working practices, pp. 78 - 82
|Ethics||Dec 4||ACM code of ethics: http://www.acm.org/constitution/code.html
ALA code of ethics: http://www.ala.org/alaorg/oif/codeofethics.pdf
ALA Draft Library Principles for the Networked World http://www.ala.org/oitp/pubdraft.pdf