5530 is203 - Social and Organizational Issues of Information » Syllabus

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Syllabus

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The Social Nature of Information and Information Technology

Week 1

Jan. 16th: Course Introduction: The Social Science Perspective on Information and Information Technology

Johnson, Jim. 1988. “Mixing Humans and Nonhumans Together: The Sociology of a Door-Closer.” Social Problems 35:298-310. [PDF]

Chapter 1 in McGinn, Robert. 1991. Science, Technology and Society. NY, NY: Prentice Hall.

Jan. 18th: The Sociology of Information

Ryan, Dan. 2006. “Getting the Word Out: Notes on the Social Organization of Notification.” Sociological Theory 24:228-254. [PDF]

Week 2

Jan. 23rd: Social Nature of Technology

Chapters 1-3 in Fischer, Claude S. 1994. America Calling: A Social History of the Telephone to 1940. Berkeley, CA: UC Press. [HTML]

Jan. 25th: Social Construction of Technology

MacKenzie, Donald. 1996. “Chapter 3: Economic and Sociological Explanations of Technological Change.” in Knowing Machines. Cambridge, MA: MIT Press.

Pinch, T. J. 1996. “The Social Construction of Technology: A Review.” in Technological Change, edited by R. Fox: Gordon & Breach.

Fulk, Janet. 1993. “Social Construction of Communication Technology.” The Academy of Management Journal 36:921-950.

SKIM: Clayton, Nick. 2002. “SCOT: Does it Answer?” Technology and Culture 43:351-360.[PDF]

SKIM: Bijker, W.E. and T. J. Pinch. 2002. “SCOT Answers, Other Questions.” Technology and Culture 43:361-360.[PDF]

Social Structure and Problems of Information and Information Technology

Week 3

Jan. 30th: The Social Life of Information

Chapters 1 and 2 in Brown, John Seely and Paul Duguid. 2000. The Social Life of Information. Boston, MA: Harvard Business School Press.

Feb. 1st: Information in Organizations and the Workplace

Chapters 3 and 4 in Brown, John Seely and Paul Duguid. 2000. The Social Life of Information. Boston, MA: Harvard Business School Press.

Week 4

Feb. 6th: Diffusion of Innovations

Chapter 1 in Rogers, Everett M. 1995. Diffusion of Innovations. New York, NY: Free Press.

Geroski, P.A. 2000. “Models of technology diffusion.” Research Policy 29:603-625.

Feb. 8th: Diffusion of Innovations II

Chapters 1-3 in Valente, Thomas. 1995. Network Models of the Diffusion of Innovations. Cresskill, NJ: Hampton Press.

Week 5

Feb. 13th: Communication in Networks

Hurlbert, Jeanne S., Valerie A. Haines, and John J. Beggs. 2000. “Core Networks and Tie Activation: What Kinds of Routine Networks Allocate Resources in Nonroutine Situations?” American Sociological Review 65:598-618. [PDF]

Ebadi, Yar. M. and James M. Utterback. 1984. “The Effects of Communication of Technological Innovation.” Management Science 30:572-585. [PDF]

Feb. 15th: Social Structure, Connectivity and Information Flows

Matzat, Uwe. 2004. “Academic Communication and Internet Discussion Groups: Transfer of Information or Creation of Social Contacts?” Social Networks 26:221-255. [PDF]

McPherson, Miller, Lynn Smith-Lovin, and James Cook. 2001. “Birds of a Feather: Homophily in Social Networks.” Annual Review of Sociology 27:415-444.[PDF]

Week 6

Feb. 20th: Social Stratification and Information Technology

Warschauer, Mark. 2002. “Reconceptualizing the Digital Divide.” First Monday 7. [HTML]

Solop, Frederic. 2001. “Digital Democracy Comes of Age: Internet Voting and the 2000 Arizona Democratic Primary Election.” Political Science and Politics 34:289-293. [PDF]

Feb. 22nd: Privacy and Surveillance
ASSIGNMENT 1 DISTRIBUTED
Chapter 8 in Rheingold, Howard. 2002. Smart Mobs: The Next Social Revolution: Perseus Books.

Lankshear, Gloria and David Mason. 2001. “Within the Panopticon? Surveillance, Privacy and the Social Relations of Work in Two Call Centres.”

Week 7

Feb. 27th: Tacit and Explicit Knowledge: The Problem of Archiving Information

MacKenzie, Donald. 1996. “Chapter 10: Tacit Knowledge and the Uninvention of Nuclear Weapons.” in Knowing Machines. Cambridge, MA: MIT Press.

Osterloh, Margit and Bruno S. Frey. 2000. “Motivation, Knowledge Transfer, and Organizational Forms.” Organization Science 11:538-550. [PDF]

Mar. 1st: Social Issues in Computer-Mediated Communication

ASSIGNMENT 1 DUE
Wellman, Barry, Janet Slaff, Dimitrina Dimitrova, Laura Garton, Milena Gulia, and Caroline Haythornthwaite. 1996. “Computer Networks as Social Networks: Collaborative Work, Telework, and the Virtual Community.” Annual Review of Sociology 22:213-238. [PDF]

Nass, Clifford I., Youngme Moon, John Morkes, Fun-Young King, and B. J. Fogg. 1997. “Computers are Social Actors: A Review of Current Research.” Pp. 137-162 in Human Values and the Design of Computer Technology.

Kiesler, S. and L. Sproull. “‘Social’ Human Computer Interaction.” Pp. 191-199 in Human Values and the Design of Computer Technology.

Social Science Research Methodology: How do we study information and information technology?

Week 8

Mar. 6th: Identifying, Justifying and Presenting Problems

Chapters 4-5 in Creswell, John. 2003. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Thousand Oaks, CA: Sage Publications.

Mar. 8th: Choosing Research Methods to Fit the Problem

Dooley, David. 2000. “The Logic of Social Research: ruling out rival hypotheses.” in Social Science Research Methods, edited by D. Dooley: Prentice Hall.

Chapters 1 and 6 in Creswell, John. 2003. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Thousand Oaks, CA: Sage Publications.

Week 9

Mar. 13th: Quantitative Research Methods and Statistics

Chapters 29-31 in Greenfield, Tony. 2002. Research Methods for Post-Graduates: Hodder Arnold.

Chapter 9 in Creswell, John. 2003. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Thousand Oaks, CA: Sage Publications.

SKIM: Boase, Jeffrey. 2006, “The Strength of Internet Ties” Family, Friends & Community [PDF]

Mar. 15th: Quantitative Research Methods II

Cook, Karen S., Coye Cheshire, Alexandra Gerbasi and Brandy Aven. (forthcoming) “Assessing the Trustworthiness of Providers of Online Goods and Services.”[PDF]

Week 10

Mar. 20th: Qualitative Research Methods

Dourish, Paul. 2006. “Implications for Design.” Pp. 541-550 in Conference on Human Factors in Computing Systems (SIGCHI). Montreal, Canada. [PDF]

Antin, Judd. 2006. “Cultural Assessment for Sustainable Kiosks.” in International Conference on Information and Communication Technologies and Development. Berkeley, CA. [PDF]

Chapter 10 in Creswell, John. 2003. Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Thousand Oaks, CA: Sage Publications.

Mar. 22nd: Qualitative Research Methods II
FINAL PAPER PROPOSALS DUE (1 page, ungraded)
Prologue and Epilogue in Traweek, Sharon. 1988. Beamtimes and lifetimes : the world of high energy physicists. Cambridge, Mass.: Harvard University Press.

Doorstdar, Alireza. 2004. “The Vulgar Spirit of Blogging: on Language, Culture, and Power in Persian Weblogestan.” American Anthropologist 106:651-663.[PDF]

SPRING RECESS: March 26-30

Interpersonal Issues in Information and Information Exchange

Week 11

Apr. 3rd: Trust in Information

Marsh, Stephen and Mark R. Dibben. 2003. “The Role of Trust in Information Science and Technology.” Annual Review of Information Science and Technology 37:465-498. [PDF]

Hertzum, M., H. Andersen, V. Andersen, and C.B. Hansen. 2002. “Trust in information sources: Seeking information from people, documents, and virtual agents.” Interacting with Computers 14:575-599. [PDF]

Apr. 5th: Trust and Information Exchange

Cheshire, Coye and Karen S. Cook. 2004. “The Emergence of Trust Networks: Implications for Online Interaction.” Analyse and Kritik 26:220-240. [PDF]

Fisman, R. and T. Khanna. 1999. “Is Trust a Historical Residue? Information Flows and Trust Levels.” Journal of Economic Behavior and Organization 38:79-92.[PDF]

Week 12

Apr. 10th: Reputation in Online Settings

Kollock, P. 1999. “The Production of Trust in Online Markets.” in Advances in Group Processes, vol. Vol. 16, edited by E. J. Lawler, M. W. Macy, S. R. Thye, and H. A. Walker. Greenwich, CT: JAI Press.

Resnick, P., Richard Zeckhauser, Eric Friedman, and Ko Kuwabara. 2000. “Reputation Systems.” Communications of the ACM 43:45-48. [PDF]

Chapter 5 in Rheingold, Howard. 2002. Smart Mobs: The Next Social Revolution: Perseus Books.

Apr. 12th: Social Identity in Online Settings
ASSIGNMENT 2 DISTRIBUTED
Donath, Judith. 1998. “Identity and deception in the virtual community.” in Communities in Cyberspace, edited by P. Kollock and M. Smith. London: Routledge.

Burkhalter, Byron. 1999. “Reading Race Online: Discovering Racial Identity in Usenet Discussions.” Chapter 3 in Communities in Cyberspace, Kollock and Smith, eds.

Chapters 1-2 in Turkle, Sherry. 1995. Life on the Screen. New York, NY: Touchstone.

Optional: O’Brien, Jodi. 1999. “Writing in the Body: Gender (Re)Production in Cyber Interactions.” Chapter 4 in Communities in Cyberspace, Kollock and Smith, eds.

Organizational and Socio-Legal Issues of Information

Week 13

Apr. 17th: Public Goods in Online Settings
Kollock, Peter. 1999. “The Economies of Online Cooperation: Gifts and Public Goods in Cyberspace.” Chapter 9 in Communities in Cyberspace, Kollock and Smith, eds

Apr. 19th: Collective Action in Online Settings
ASSIGNMENT 2 DUE
Gurak, Laura J. 1999. “The Promise and the Peril of Social Action in Cyberspace: Ethos, Delievery, and the Protests over MarketPlace and the Clipper Chip.” Chapter 10 in Communities in Cyberspace, Kollock and Smith, eds.

Mele, Christopher. 1999. “Cyberspace and Disadvantaged Communities: The Internet as a Tool for Collective Action.” Chapter 12 in Communities in Cyberspace, Kollock and Smith, eds.

Week 14

Apr. 24th: Community Structure and Dynamics

Wellman, Barry and Milena Gulia. 1999. “Net Surfers Don’t Ride Alone: Virtual Communities as Communities.” Chapter 7 in Communities in Cyberspace, Kollock and Smith, eds.

Smith, Marc. 1999. “Invisible Crowds in Cyberspace: Measuring and Mapping the USENET.” Chapter 8 in Communities in Cyberspace, Kollock and Smith, eds.

Apr. 26th: Social Order and Control

FINAL PAPER OUTLINES DUE (optional)
Cowan, Ruth S. 1997. “Communication Technologies and Social Control.” in A Social History of American Technology: Oxford University Press.

Reid, Elizabeth. 1999. “Hierarchy and Power: Social Control in Cyberspace.” Chapter 5 in Communities in Cyberspace, Kollock and Smith, eds.

Week 15

May 1st: Information in Organizations and Institutions

Powell, Walter W. 1998. “Learning from Collaboration. Knowledge and Networks in the Biotechnology and Pharmaceutical Industries.” California Management Review 40:228-240.

Rousseau, Denise M. 1979. “Assessment of Technology in Organizations: Closed versus Open Systems Approaches.” The Academy of Management Review 4:531-542. [PDF]

Optional: DeSanctis, G. and P. Monge. 1999. “Introduction to the special issue: Communication processes for virtual organizations.” Organization Science 10:693-703. [PDF]

May 3rd: Social issues in Intellectual Property

Chapters 8, 10-11 in Lessig, Lawrence. 1999. Code and Other Laws of Cyberspace. New York, NY: Basic Books.

Week 16

May 8th

May 14th

FINAL PAPERS DUE

5de January 1st, 2007
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