Info 202 Fall 2011

I saw these two articles via
nytimes.com both pertaining to interesting implementations of
archives that give new life to events long past. The first article
discussed Fugazi's endeavors to make available all their live
performances from their entire career. Apparently the band are great
documentarians and obsessively recorded every live performance they

With the rise in Customer Relationship Management, many
companies are providing different kinds of tools to capture feedback from users
and analyze it.

VisionCritical has come up with a software that integrates
customer related data from various sources-inside as well as outside the organization.
I am wondering how they collect the information and organize it in a way that
is consistent throughout the data.