The order of the readings for a given day is (usually) deliberate, so we encourage you to read them in the order listed. In some cases the first reading is cited by the second or at least adds context to it.

Most of the readings for the course are available online, usually through one of the many online journal subscriptions that are carried by UC-Berkeley. If you choose to read/print the articles yourself, you can follow the links provided (where applicable) and make your own copy. To access some of these links from off campus, you will need to use the Berkeley library proxy server. Please contact Andrew if you have any trouble accessing them. For book chapters and other readings that are not available online, we will make a print copy available outside of room 305A for you to photocopy and return.
Week 1

Tue 29 Aug :: Course Introduction, Terminology and Taxonomy — slides

AIR-L mailing list discussion of "CMC"

Thu 31 Aug :: Social Presentation — notes | slides

Goffman, E. Chapter 1 from The Presentation of Self in Everyday Life. New York: Doubleday, 1956.
  (To be distributed in class.)

Donath, J.S. Identity and Deception in the Virtual Community. In M. Smith and P. Kollock (eds.) 1998. Communities in Cyberspace. London: Routledge.

Week 2

Tue 5 Sep :: Social Perception, Interpretation, Status — notes | slides

Herring, S.C., & A. Martinson. (2004). Assessing Gender Authenticity in Computer-Mediated Language Use: Evidence From an Identity Game. In Journal of Language and Social Psychology 23(4): 424-446.

Donath, J. Mediated Faces. In M. Beynon, C.L. Nehaniv, K. Dautenhahn (Eds.). Cognitive Technology: Instruments of Mind: 4th International Conference, CI 2001, Warwick, UK, August 6-9, 2001

(Optional) Bechar-Israeli, H. From <Bonehead> to <cLoNehEAd>: Nicknames, Play, and Identity on Internet Relay Chat. In Journal of Computer-Mediated Communication 1(2), September 1995.

Thu 7 Sep :: Representing Humans — notes | slides

Nowak, K.L., & C. Rauh. The Influence of the Avatar on Online Perceptions of Anthropomorphism, Androgyny, Credibility, Homophily, and Attraction. JCMC 11(1), 2005.

Donath, J.S., & F. Viégas. The Chat Circles Series: explorations in designing abstract graphical communication interfaces. In Proc. Designing Interactive Systems, 2002. London, England.

Week 3

Tue 12 Sep :: Online Communities (Part I) — slides

Rheingold, H. (1995.) The Virtual Community: Finding Connection in a Computerized World. London: Minerva.
  (Read introduction only.)

Smith, M. Invisible Crowds in Cyberspace: Measuring and Mapping the Social Structure of USENET. In M. Smith and P. Kollock (Eds.), Communities in Cyberspace, London: Routledge, 1999.

Thu 14 Sep :: Online Communities (Part II) — slides

Cohen, A.P. The Symbolic Construction of Community. London: Routledge, 1985.
  (To be distributed in class.)

Kollock, P. (1996.) Design Principles for Online Communities. Harvard Conference on the Internet and Society.

St. John, W. (2006.) When Information Becomes T.M.I. The New York Times, September 10, 2006.

Week 4

Tue 19 Sep :: Intro to Analysis of CMC — slides

Creswell, J.W. (2003.) Chapter 1 of Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Thousand Oaks, CA: Sage.
  (To be distributed in class.)

Thu 21 Sep :: Qualitative Analyses of CMC — slides

Ducheneaut, N., and V. Bellotti. Email as habitat: An exploration of embedded personal information management. ACM Interactions. 2001 September-October; 30-38.

Ellison, N., Heino, R., & Gibbs, J. (2006). Managing impressions online: Self-presentation processes in the online dating environment. Journal of Computer-Mediated Communication, 11(2).

Week 5

Tue 26 Sep :: Quantitative Analyses of CMC — notes | slides

Whittaker, S. and Sidner, C. (1996). Email overload: exploring personal information management of email. In Proceedings of Computer Human Interaction 1996, NY: ACM Press, 276-283.

Fiore, A.T., and J.S. Donath. Homophily in Online Dating: When Do You Like Someone Like Yourself? Short paper, ACM Computer-Human Interaction 2005, Portland, Oregon.

(Optional) Tyler, J.R., & J.C. Tang. (2003). When Can I Expect an Email Response? A Study of Rhythms in Email Usage. In proceedings European Conference on Computer-Supported Cooperative Work 2003, pp. 239-258.

Assignment due :: Problem and justification memo for final project

Wed 27 Sep :: Distinguished Lecture by Judith Donath, 4 to 5:30 pm, 202 South Hall
  (Not a class meeting, but we encourage you to attend.)

Thu 28 Sep :: Guest speaker Judith Donath: Visualizing Mediated Communication

Viégas, F., and J. Donath. PostHistory: Visualizing Email Networks Over Time. Sunbelt Social Network Conference XXII. New Orleans, USA, 2002.

Week 6

Tue 3 Oct :: Collective Action (Theoretical Overview) — slides

Hardin, G. (1968).The Tragedy of the Commons. Science, 162: 1243-1248.

Hardin, R. (2003). The Free Rider Problem. In E.N. Zalta (Ed.), The Stanford Encyclopedia of Philosophy (Summer 2003 Edition).

Thu 5 Oct :: Collective Action and CMC — slides

IPDLX software

Week 7

Tue 10 Oct :: Guest speaker Marc Smith

Turner, T. C., Smith, M. A., Fisher, D., and Welser, H. T. (2005). Picturing Usenet: Mapping computer-mediated collective action. Journal of Computer-Mediated Communication, 10(4), article 7.

Wed 11 Oct :: Distinguished Lecture by Marc Smith, 4 to 5:30 pm, 202 South Hall
  (Not a class meeting, but we encourage you to attend.)

Thu 12 Oct :: Collaborative Editing — slides

Viégas, F., Wattenberg, M., and K. Dave. Studying Cooperation and Conflict between Authors with history flow Visualizations. Computer-Human Interaction 2004. Vienna, Austria. 24-29 April, 2004.

Week 8

Tue 17 Oct :: Information Pools (Part I)

Cheshire, C. (Under review.) Social Psychological Selective Incentives and the Emergence of Generalized Information Exchange.

Thu 19 Oct :: Information Pools (Part II)

Ling, K., Beenen, G., Ludford, P., Wang, X., Chang, K., Cosley, D., Frankowski, D., Terveen, L., Rashid, A. M., Resnick, P., and Kraut, R. (2005). Using social psychology to motivate contributions to online communities. Journal of Computer-Mediated Communication, 10(4), article 10.

Cheshire, C., and J. Antin. (In progress.) Social Incentives, Trustworthiness and Reputation in Large-Scale Internet Public Goods.

Week 9

Tue 24 Oct :: Reputation (Part I)

Fiore, A.T., Lee Tiernan, S., and M.A. Smith. Observed Behavior and Perceived Value of Authors in Usenet Newsgroups: Bridging the Gap. In proceedings of ACM Computer-Human Interaction 2002, Minneapolis, Minnesota.

Yamagishi, T., and M. Matsuda. (2003). The Role of Reputation In Open and Closed Societies: An Experimental Study of Internet Auctioning. Working Paper, Hokkaido University.

Thu 26 Oct :: Reputation (Part II)

Resnick, P., Zeckhauser, R., Swanson, J., and K. Lockwood. The Value of Reputation on eBay: A Controlled Experiment. Experimental Economics. Volume 9, Issue 2, Jun 2006, Page 79-101.

Week 10

Tue 31 Oct :: Trust and Trustworthiness (Assessing Trustworthiness)

Cook, Karen S., Toshio Yamagishi, Coye Cheshire, Robin Cooper, M. Matsuda, and R. Mashima. (2005). Trust Building via Risk Taking: A Cross-Societal Experiment. Vol 68, Number 2. Social Psychology Quarterly.

Thu 2 Nov :: Trust and Trustworthiness (Building Trust)

Hancock, J.T., Thom-Santelli, J., & Ritchie, T. (2004). Deception and design: The impact of communication technologies on lying behavior. Proceedings, Conference on Computer Human Interaction. New York: ACM.

Cheshire, C., and K.S. Cook. (2004). The Emergence of Trust Networks: Implications for Online Interaction. Analyse and Kritik, Vol 28.

Assignment due :: Interim report and project drafts

Week 11

Tue 7 Nov :: Media Richness — slides

Dennis, A.R., and S.T. Kinney. (1998). Testing media richness theory in the new media: The effects of cues, feedback, and task equivocality. Information Systems Research 9 (3).

Walther, J. B., & Slovacek, C., & Tidwell, L. C. (2001). Is a picture worth a thousand words? Photographic images in long term and short term virtual teams. Communication Research, 28(1), 105-134.
  (Direct linking doesn't work; search for volume 28, issue 1, starting page 105.)

Thu 9 Nov :: Media Richness — slides

Bos, N., Olson, J., Gergle, D., Olson, G., & Z. Wright. (2002). Effects of Four Computer-Mediated Communications Channels on Trust Development. In Proc. Computer-Human Interaction 2002, Minneapolis, Minnesota.

Noll, A.M. (1992.) Anatomy of a failure: picturephone revisited. In Telecommunications Policy 16: 307-316.
  (Optional, short, and interesting; to be distributed in class.)

Week 12

Tue 14 Nov :: Intimate Relationships — slides

Chan, D.K.-S. and Cheng, G.H.-L. A Comparison of Offline and Online Friendship Qualities at Different Stages of Relationship Development. In Journal of Social and Personal Relationships, Vol. 21, No. 3, 305-320 (2004)

Fiore, A.T. Chapter 1 from "Romantic Regressions: An Analysis of Behavior in Online Dating Systems." Master's thesis, Program in Media Arts and Sciences, September 2004.

Thu 16 Nov :: Intimate Relationships — slides

Bolig, R., Stein, P.J., & P.C. McKenry. The Self-Advertisement Approach to Dating: Male-Female Differences. In Family Relations 33 (1984): 587-592.

McKenna, K.Y.A., Green, A.S., & M.E.J. Gleason. (2002.) Relationship Formation on the Internet: What's the Big Attraction? In Journal of Social Issues 58 (1): 9-31.

Week 13

Tue 21 Nov :: Roundtable project presentations

Thu 23 Nov :: (Thanksgiving break)

Week 14

Tue 28 Nov :: Games

Ducheneaut, N., Yee, N., Nickell, E., & R.J. Moore. "Alone together?": exploring the social dynamics of massively multiplayer online games. In Proc. CHI 2006.

Golder, S.A., and J. Donath. Hiding and Revealing in Online Poker Games. In Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW). November 6-10, 2004, Chicago, IL.

Thu 30 Nov :: CMC and Society — slides

Wellman, B., Salaff, J., Dimitrova, D., Garton, L., Gulia, M., and C. Haythornthwaite. (1996.) Computer Networks as Social Networks: Virtual Community, Computer Supported Cooperative Work and Telework. Annual Review of Sociology 22: 213-38.

Week 15

Tue 5 Dec :: Final Presentations I

Thu 7 Dec :: Final Presentations II

Final project due

Fri 8 Dec @ 4 p.m. :: Hard deadline for final projects