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SURVEY PROJECTS
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| Project Details |
Team
Members, Project Sponsor |
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The Digital Intensity Survey: This
survey investigated the use of digital information in four
types of acitvities (communication, creation, consumption
and transactions) in everyday life. In addition, respondents
were asked to rate their "digital intensity" in relation to
others. Results indicated that the most prevalent uses of
digital information were communicating by email, creating
document files, viewing web pages, listening to music on CD,
and gathering product information. Respondents showed a strong
preference for digital forms of information over non-digital.
While men and women spent the same amount of time using digital
information, men perceive themselves as significantly more
digitally intense.
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Team Members: Jean-Anne
Fitzpatrick, Michal Feldman,Susanne
Eklund
Project Sponsor:
Gil Press, EMC.com |
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Can
you handle it: Individual Management of Incoming Information
in the Workplace: The
purpose of this survey is to explore whether individuals in
the workplace feel overloaded with information and to characterize
this perceived overload in terms of the amount and quality
of information they take in, the sources from which they take
in that information, and the strategies they use to handle
that information. We hope to use these findings to better
understand how businesses can aid individuals in managing
their information.
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James
Reffell, Sarah
Waterson
Project Sponsor:
Bob Braham, Backweb Technologies
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Organizational
Information Overload: An Analysis of Email, Voicemail, and
Intranet Use in Today's Small Organizations:
We
surveyed executives and technology professionals to determine
the level of information load in their organization. Professionals
were asked to provide professional opinions on the level of
information load among workers in their organizations and
quantitative measures of emails, voicemails and intranet usage
in their workplace. Our findings show that among small companies,
executives and technology professionals are concerned about
organizational informaiton overload. However the objective
estimates do not suggest an overload. Further investigations
are needed before the findings can be considered conclusive.
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Scott
Lederer, Katie
Everitt, Moryma
Aydelott
Project Sponsor:
Bob Braham, Backweb Technologies
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Wireless/Cellular
Customer Service: Service with a Smile?: As
the cellular phone market continues to grow rapidly, customer
service is becoming a key factor in attracting new customers
and retaining existing customers. Using a two- part design,
we investigated consumers' interactions and satisfaction with
their customer service providers. The web-based survey explored
consumer perceptions of customer service, and factors contributing
to these perceptions. A smaller behavioral study provided
additional information on actual experience when interacting
with customer service.
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Rosa
Ren, Emily
Liggett, Sabrina
Hseuh
Project Sponsor:
Prof. Yale Braunstein
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On,
Off, or Asleep?: User Perceptions of Power Controls on Common
Office Equipment This
study had two major goals: (a) to investigate existing consumer
attitudes and perceptions concerning power control symbols
& indicator lights on standard office equipment, and (b)
test users reaction to two different standards for power state
symbols: the existing international standard and one proposed
by the Lawrence Berkeley National Laboratory (LBL). Results
indicate that users interpreted the proposed LBL standard
in a more consistent manner than they did the current international
standard.
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Azeen
Chamarbaghwala, Craig
Rixford, Mary
Trombley, Phoebe Kuan-Ting
Liu, Bin Xin
Project Sponsor:
Bruce Nordman, Power
COntrol Lab, LBL
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FINAL PROJECTS: Presentation
Schedule: 12/12/01, 1.00 p.m.
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Project Details
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Team
Members, Project Sponsor |
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The
NewsHound Project: The
long-term goal of the NewsHound project is to create visualizations
of themes in web-based news. In this preliminary study, we
are conducting an analysis of international news websites
in terms of their geographic references. We are examining
the relationships between geographic references in the news,
the geographic affiliation of each site, and other factors.
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1.10 -1.25 p.m.
James
Reffell, Moryma
Aydelott, Jean-Anne
Fitzpatrick
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| Meeting
Scheduling in Higher Education: An Experimental Design & Evaluation:
We have
designed a meeting scheduling software system that helps facilitate
the meeting scheduling process for project teams based on the
social protocol we uncovered from the interviews. Our hybrid-model
design gives a visual display of team members' approximate weekly
schedules and HTML-embedded e-mails as the communication tool.
We conducted a study comparing meeting scheduling with a pure
email-based system and our hybrid system. The experiment confirms
that our hybrid design model helps facilitate the scheduling
process. |
1.25
- 1.40 p.m.
Sabrina
Hseuh
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| Usability
Analysis of an EBerkeley Online Toy Store: We
did usability analysis of the Berkeley Lawrence Hall of Science
online scientific toys and gifts store in order to identify
usability problems with the this online commerce systems, and
generate recommendations for improvement. We focused on the
below questions: How does user interact with the Lawrence Hall
of Science Store? How does the site help the user to fulfill
their goals? How does this online store system compare to a
large scale online e-commerce system specialized in toys and
gifts. |
1.40-1.55
p.m.
Phoebe
Kuan-Ting Liu, Bin Xin
Project Sponsor:
John Conhaim, EBerkeley
Project |
| Can
you handle it: Individual Management of Incoming Information
in the Workplace: The
purpose of this survey is to explore whether individuals in
the workplace feel overloaded with information and to characterize
this perceived overload in terms of the amount and quality of
information they take in, the sources from which they take in
that information, and the strategies they use to handle that
information. We hope to use these findings to better understand
how businesses can aid individuals in managing their information. |
1.55 - 2.10 p.m.
Sarah
Waterson
Project
Sponsor: Bob Braham, Backweb
Technologies
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Can
Jeeves Really Help You? - A Study of Digital Camera Product
Advisors: To
help consumers decide which digital camera to purchase, three
systems solicit user preferences with different interfaces.
To help improve future designs, this study examines the aspects
of each that work or do not work.
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2.25 - 2.40 p.m. Rosa
Ren, Emily
Liggett
Project Sponsor:
Max Henrion, AskJeeves |
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Power
Controls - Form and Function: In
Phase 1 of the Power Controls we determined that the power
control symbols proposed by the LBL were more intuitive to
users as compared to the current international standard. In
Phase 2 we attempt to determine the specific functionality
users expect from these symbols (or the buttons they represent).
Understanding user's mental models of Power Control button
will help inform the proposed standard.
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2.40 - 2.55 p.m.
Azeen
Chamarbaghwala, Craig
Rixford
Project Sponsor:
Bruce Nordman, Power
COntrol Lab, LBL |
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StarCalc
v. Excel: Improving the Usability of an Open Source Spreadsheet
Application: This
study analyzes the usability of StarCalc, the spreadsheet
application included in StarOffice 6.0 Beta, an open source
office application suite. Our study compares StarCalc to Microsoft
Excel 2000 in terms of ease of use and time to complete commmon
tasks. We suggest ways to improve the StarCalc interface based
on the quantitative and qualitative data we gathered in the
study.
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2.55 - 3.10 p.m.
Scott
Lederer,
Katie Everitt
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Star
Light, Word Bright: Usability Comparison Of Sun Star Writer
5.2 & MicrosoftWord 2000: We
put Star Writer, the word processor in Sun Microsystem's free
office suite, Star Office 5.2, up against Microsft Word 2000
in a usability study. Twelve participants composed an identical
document, once in MS Word, once in Star Writer. We collected,
compared, and analyzed the metrics. Can Word maintain its
market share against this free contender? Usability analysis
may help predict the answer.
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3.10 - 3.25 p.m.
Susanne
Eklund, Mary
Trombley, Michal Feldman
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