16. Business Process Analysis

DE + IA (IS 243) - 15 March 2006

Copyright 2006 Robert J. Glushko

Plan for Today's Class


Context and Capability


Capability Assessment: Motivation


Capability Maturity – Concepts


The CMM Hype [1]

The CMM Hype [2]


The CMM as "Metamodel"


Adapting the CMM


The "Technology-Process Framework"


"Cultures" or Capability Biases


Capability Biases and Technology Adoption


Capability Biases and Technology Adoption


Capability Biases and Technology Adoption


Explicit Capability Assessment


Generic Assessment Questions for DE


Generic Assessment Questions for DE


What's A Process? [1]


What's A Process? [2]


Why We Analyze Business Processes


Business Process Analysis


The Business Process Analyst (1)


The Business Process Analyst (2)


What Are You Doing Now?


Making a Pizza


The Abstraction Hierarchy in Process Models


Levels of Abstraction in Pizza Process Models


Business "Transaction" (1)


Business "Transaction" (2)


Database "Transaction"


Sequence Diagram for "Submit Event" Transactions


Activity Diagram for "Submit Event"


The Abstraction Gap in Process Models


Business Process Concept of "Collaboration"


The ebXML Process Metamodel


Example: Course Registration at UC Berkeley (1)


Example: Course Registration at UC Berkeley (2)


Example: Drop Shipment


Modeling Worksheets


BTV Worksheet for "Submit Event"


Assignment 7


For Monday March 20