IS 220
Management of Information Systems and Services
updated  2/4/99
 
Prof. Yale Braunstein Prof. Nancy Van House
yale@sims vanhouse@sims
203B South Hall 307A South Hall
642-2235 642-0855
 
Enrollment: SIMS students or permission of instructors.

Grading:

20% class participation
40% periodic small assignments
40% final paper/project

Textbook: S. P. Robbins, Management (6th ed.), Prentice Hall, 1998.
Reader: Other readings referenced below are from the reader, which is at Copy Central on Bancroft above Telegraph.

Tentative Schedule and Some Readings:

More readings will be added; schedule subject to change.

  Assignment 1 , due Feb 2.
 Final project assignment
 

I. INTRO TO MANAGEMENT AND ORGANIZATIONS
 
Week 1 Jan. 19, 21 Intro
    Ch. 1, 2 from text
    Mintzberg on managers
    Kraut et al on managers
    Kling, The centrality of organizations in the computerization of society, from Kling
    Drucker, et al., HBR 97
     
 

II. INFORMATION INDUSTRIES & THEIR ENVIRONMENT
 
Week 2 Jan. 26, 28 Ch. 3, 4
    Map of the information industry
     
 

III. DECISION MAKING, PLANNING, BUDGETING
 
Week 3 Feb. 2, 4 Decision making 
    Ch. 6; 
A. C. Doyle, "The Final Problem"
Week 4 Feb 9, 11 Planning & Budgeting
   
New:		 Ch. 7-9
McMaster, Micheal.  "Organizing for Innovation: Technology and Intelligent Capacities."  Long Range Planning 30:5 (1997) p. 799-802.
Heracleous, Loizos.  "Strategic Thinking or Strategic Planning?"  Long Range Planning 31:3 (1998) p. 481-487.
Simpson, Daniel G.  "Why Most Strategic Planning is a Waste of Time and What You Can Do About It."  Parts 1 & 2  Long Range Planning 31:3 (1998) p.  476-480; 31: 4 p. 623-627.
 

IV. ORGANIZATIONAL STRUCTURE & PROCESSES
 
Week 5 Feb. 16, 18 Org structure and design; virtual organizations
    Ch. 10; 
Chesbrough & Teece 
Handy
     
6 Feb. 23, 25 Human resources policies and practices
    Ch. 11; 
Tang & McCollum
     
7 Mar. 2, 4 Org change and innovation
    Ch. 12
    Levy & Merry 
Strebel 
Duck
     
 

V. PEOPLE IN ORGANIZATIONS
 
Week 8 Mar. 9, 11 Motivation
    Ch. 13 - Foundations of behavior 
Ch. 15 - Motivation
     
Week 9 Mar. 16-18 Teams, leaders, power
    Ch. 14 
Tannen, Deborah. "The power of talk." Harvard Business Review 73:5 (Sept-Oct 95) p. 138-148. 

Pfeffer, excerpts from Managing Power (1992): 
Ch. 1: "Power in Organizations: Decisions and Implementation" (pp. 3-31). 
Ch. 13: "The Politics of Information and Analysis," (pp. 247-265). 
Ch. 18 (part): "Managing with Power" (pp. 340-345)
     
 

VI. MARKETING
 
Week 10 Mar. 30, Apr. 1 Readings to be assigned
     
 

VI. KNOWLEDGE MANAGEMENT & INFORMATION IN ORGANIZATIONS
 
Week 11 Apr. 6, 8 Knowledge Management
    D. Cohen, "Toward a Knowledge Context," CMR 40 (3): 22-39 (Spring 1998). 

R. Ruggles, "The State of the Notion: KM in Practice," CMR 40: 80-89. 

J. S. Brown & P. Duguid, "Organizing Knowledge," CMR 40: 90-111. 

D. Holtshouse, "Knowledge Research Issues," CMR 40: 277-280. 

G. Miles, et al., "Some Coceptual and Research Barriers to the Utilization of Knowledge," CMR 40: 281-288.
Week 12 Apr. 13, 15 Information in Organizations
    Readings to be assigned
 

VI. PRESENTATIONS, REVIW, ETC. -- very tentative
 
Weeks 13, 14  Apr. 20-29 Student presentations 
(See revised final assignment)
     
15  May 4, 6 Wrap up and review