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IS 220
Management of Information Systems and Services
updated  4/3/2000


Prof. Yale Braunstein
yale@sims.berkeley.edu
203B South Hall
+1-510-642-2235

Enrollment: SIMS students or permission of instructor.

Grading:

20% class participation
40% periodic small assignments
40% final paper/project

Textbook: Gary Dessler, Management, Prentice Hall, 1997. [ISBN: 0-13-862970-6]
Reader: The reader is available at Copy Central on Bancroft.

Tentative Schedule and Some Readings:

More readings will be added; schedule subject to change.

Assignment 1--Management Journals , due Feb. 1
Assignment 2--Topic due for final project, Feb. 15
Assignment 3--Motivation, due Feb. 24
Assignment 4--Influence, due March 2
Assignment 5--Marketing, due March 9
Assignment 6--Optimization, due Apr. 6
Final project assignment, due May 4
 


I. INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS
 
 
Weeks 1-2 Jan. 18, 20, 25, 27 Introduction, Globalization, Ethics
    Text, Ch. 1-3
    Mintzberg on managers
    Kraut et al on managers
    Kling, The centrality of organizations in the computerization of society, from Kling
    Drucker, et al., HBR 97
     Assignment on management journals

 

II. INFORMATION INDUSTRIES & THEIR ENVIRONMENT
 
Week 3 Feb. 1 Map of the information industry
   

 

III. DECISION MAKING, PLANNING, BUDGETING
 
Week 3 Feb. 3 Decision making 
    Text, Ch. 4
A. C. Doyle, "The Final Problem" (handout)

 

IV. ORGANIZATIONAL STRUCTURE & PROCESSES
 
Week 4 Feb. 8, 10 Org structure and design; virtual organizations
    Text, Ch. 6-8; 
Chesbrough & Teece 
Byrne, et al.
     
Week 5 Feb. 15, 17 Human resources policies and practices
    Text, Ch. 9; 
Tang & McCollum
     

 
 
 
 

V. PEOPLE IN ORGANIZATIONS
 
Week 6 Feb. 22, 24 Motivation
    Text, Ch. 12
Strebel
    Assignment on motivation
Week 7 Feb. 29, Mar. 2 Teams, leaders, power, organizational culture
(to be coordinated with IS 208)
    Text, Ch. 10-16 
Pfeffer
Schein
     Assignment on influence

VI. MARKETING
 
Week 8 Mar. 7, 9 Readings to be assigned
     Assignment on marketing

VII. MODELING & OPTIMIZATION
 
Weeks 9-10 Mar. 14-23 Text, Ch. 17; handouts on optimization
     Assignment on optimization

 

VIII. KNOWLEDGE MANAGEMENT & INFORMATION IN ORGANIZATIONS
 
Week 11 Apr. 4, 6 Information in Organizations: Managing Change with IT
Text, Ch. 18
Managing Services
Appendix to Ch. 17

 

VI. PRESENTATIONS, REVIEW, ETC.
 
 
Week 13 Apr. 18, 20 Knowledge Management
    D. Cohen, "Toward a Knowledge Context," CMR 40 (3): 22-39 (Spring 1998). 
J. S. Brown & P. Duguid, "Organizing Knowledge," CMR 40: 90-111. 
D. Holtshouse, "Knowledge Research Issues," CMR 40: 277-280. 
G. Miles, et al., "Some Conceptual and Research Barriers to the Utilization of Knowledge," CMR 40: 281-288.
Presentations Karthik, Technology in KM
Petras, KM in International Companies
Jordan, CASE & KM

 
Week 14 Apr. 25 Start-ups
    Hartvigsen, Transition
Cao, Implementation Strategy
Apr. 27 Ephraim, Distributed Project Management
Week 15 May 2 Marsh-Flores, Corporate Libraries
Martin, Alternate Management Practices
May 4 (if needed)