The following are
resources for Web Survey Tools:
The following are
resources for Web Accessibility:
The following site
is a good resource on Statistical Tools:
following sites offer examples of Survey Question Design:
Table -- A good matrix of methods classified by stage in
project. Not exhaustive, but useful.
in Usability Engineering -- A reasonably good site, however,
the link they provide to their own web usability survey is currently
-- This website provides information and resources for key issues
related to usability in website and software design. UsabilityFirst.com
believes that helping people do their work in an effective and
enjoyable way should be the top priority in design because if
a product is not usable, people will not use it.
Professionals' Association -- A forum to promote usability
concepts and techniques worldwide.
Web -- A comprehensive guide to resources about Web usability.
Testing and Research by Carol Barnum -- Links to web resources
on usability tied to Barnum's book on usability.
Nielsen's Alertbox -- One-stop shopping for Nielsen's view
of the (web) world.
-- Bruce Tognazzini’s columns on design.
SIG (Society for Technical Communication) -- Lots of useful
HCI Bibliograhy -- The most comprehensive source on human-computer
-- A web site from the Center for Applied Special Technology
that will analyze any web page for conformity with the W3C
web content accessibility guidelines. Try it out!
-- National Cancer Institute resource for designing usable web
sites and user interfaces.
A Practical Guide to Usability
Testing, by Joseph S. Dumas, Janice C. Redish. [Published
by Intellect, Limited, Oct 1999.]
Homepage Usability: 50
Websites Deconstructed, by Jakob Nielsen, Marie Tahir. [Published
by New Riders Publishing, Nov 2001.]
Contextual Design: A Customer-Centered
Approach to Systems Designs, by Hugh Beyer, Karen Holtzblatt.
[Published by Morgan Kaufmann Publishers, Jul 1998.]
Shaping Web Usability:
Interaction Design in Context, Albert Badre. (Read chapter
1 in ACM's Ubiquity.) [Published by Addison-Wesley Longman,
Incorporated, Jan 2002.]
An Integrated Approach by Karel Vredenburg, Scott Isensee,
Carol Righi. [Published by Prentice Hall PTR, Dec 2001.]