• A statement of the purpose of the user interface to be evaluated.
• A plan including objectives and schedule for assessments.
• A description of the target users.
• A list of tasks being addressed in the assessments.
• A plan and partial results for assessments in at least three of the following categories:
  • High-level design evaluation
  • Competitive evaluation
  • Inspection / heuristic evaluation
  • Iterative usability tests
  • Guidelines evaluation

For each assessment method you use, document the following:

Your report should detail and justifying further assessments that you plan to undertake. Include in your justification the likely benefits of the assessment for the organization, the service or site assessed, and the target users. Also include in your report a discussion of possible larger impacts and issues that might result in revised goals for the site, or a revised implementation. The idea is to consider issues at many different levels, not to be stuck in only looking at, say, the interface.

Don't consider yourself limited to what's described above. Part of your responsibility is to determine what will be most useful in matching this site to its users' needs.

Assume that your management is skeptical about the benefits of what they fear could be a time-consuming and costly project. You must both answer their concerns and ensure that the project is as lean and fast-paced as possible to get good results.