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Other Important KM Personalities Christina L. Ahmadijian is an Assistant Professor of management at the Graduate School of Business at Columbia University. She received her Ph.D. in 1995 from the University of California, Berkeley. Her research focuses on the strucutre and performance of networks of large Japanese manufacturers and their suppliers as well as on Japanese human resource management practices and how they are changing in Japan’s current economic environment. Don Cohen is a writer who specializes in knowledge issues. He has written case studies on knowledge initiatives at British Petroleum and IBM, and he writes and edits Groundwork, the newsletter of Ernst & Young’s Center for Business Innovation client program. He worked with Laurence Prusak and Thomas Davenport on their recently published book, Working Knowledge: How Organizations Manage What They Know (Harvard Business School Press, 1998). Robert E. Cole is the Lorraine Tyson Mitchell II Professor of
Leadership and Communication at the Haas School of Business at the University
of California, Berkeley. He serves as the Co-Director of the Management
of Technology Program, a joint venture on organizational change in Japan
and issues around organizational learning. He is the author of fManaging
Quality Fads: How Business Met the Quality Challenge (Oxford University
Press, forthcoming) Paul Duguid is an independent research who holds long-term consultant positions at the University of California, Berkeley, and Xerox Palo Alto Research Center (PARC). He was formerly a member of the Institute for Research on Learning. His work has been published in journals of anthropology, computer science, education, history, and organization science. He is currently engaged in a National Endowment for the Humanities-funded historical study of eighteenth- and nineteenth-century trading companies. He is currently completing a book with John Seely Brown entitled The Knowledge Continuum (Harvard Business School Press, forthcoming) Leif Edvinsson is the Vice President and newly named Directory of Intellectual Capital at Skandia of Stockholm, Sweden. He has been a key contributor to the theory of intellectual capital and oversaw the creation of the world’s first corporate Intellectual Capital Annual Report. In 1996, he won awards from both the American Productivity & Quality Center, USA, and Business Intelligence, U.K., for his work on intellectual capital. He has written numerous articles and is most recently the author (with Michael S. Malone) of Intellectual Capital: Realizing Your Company’s True Value by Finding its Hidden Brainpower (HarperBusiness, 1997). Liam Fahey is an Adjunct Professor of Strategic Management at Babson College and Visiting Professor of Strategic Management at Cranfield University, U.K. He is the author or editor of seven books, including, most recently, (with Robert M. Randall) Learning from the Future: Competitive Foresight Scenarios (Wiley, 1998). He has received awards for his teaching, research, and professional activity. He teaches, writes, and consults in the areas of competitive strategy, competitor analysis, and knowledge management. He is a frequest speaker in corporate executive education programs. Rashi Glazer is an Associate Professor at the Haas School of Business at the University of California, Berkeley, and is Co-Director of the Berkeley Center for Marketing and Technology. His teaching and research interestes are in the areas of competitive marketing strategy, technology and information-technology strategy, and behavioral decision making. His articles have appeared in Marketing Science, Journal of Consumer Research, Journal of Marketing, and other leading publications and he is the Co-Editor of the new Journal of Interactive Marketing. His paper "Marketing in an Information-Intensive Environment: Strategic Implications of Knowledge as an Asset" won the 1992 "best paper award" from the Journal of Marketing. C. Jackson Grayson, Jr. is the Chairman of the American Productivity & Quality Center. His academic career has included professorships at Harvard, Stanford, Tulane, and SMU, and he ahs been Dean of the busienss schools at Tulane University and at SMU. In 1971, he was appointed to serve as Chairman of the United States Price Commission. After he left Washington, he founded the American Productivity & Quality Center to work on the problems of saggin productivity and competitiveness in the United States. He has been on the Board of Directors aof a number of large corporations and is currently a member of the Board of Directors of Browning-Ferris Corporation and Infomart. He is author of numerous magazine and newspaper articles and three books, including If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practices. (Free Press, 1998) Andrew B. Hargadon is a doctoral candidate in organizational behavior in the Department of Industrial Engineering and Engineering Management at Stanford University. He has a B.S. and M.S. in Engineering/Product Design from Stanford University and worked as a product designer in the Silicon Valley before becoming an organizational researcher. His publications and research interests concern organization innovation and change, with particular emphasis on new product and process development. Dan Holtshouse is the Director of Corporate Business Strategy at Xerox Corporation USA, where he is a leading a corporate-wide initiative to help build a strategic focus on knowledge management. He has helped build and launch a number of new products and businesses at Xerox. Prior to joining Xerox, he was responsible for the design of advanced automotive electronics at GM and holds some of the early patents for vehicleAir Bag Systems. He aslo worked as a computer design engineer on computer an dnavigation systems for NASA manned spacecraft systems. Philip Klahr is an independent consultant specializing in knowledge management, principally in the areas of technology, management, process, and methodology. He spent twelve years with Inference Corporation applying knowledge-based technologies and implementing knowledge systems across a broad spectrum of industries. He holds a doctorate in computer sciences and is a Fellow of the American Association of Artificial Intelligence. Noboru Konno is president of Column, Inc., a consulting company specializing in business design and knowledge management. He previously worked as a marketing direcotr at Hakuhodo, Inc. He is the author and co-author of several books and articles on knowledge management and design and is an Adjunct Professor at Japan Advanced Institute of Science and Technology (JAIST). Georg von Krogh is a Professor of Management at the University of St. Gallen and member of the board of directors at the Institute of Management. Previously, he was an Associate Professor of Strategy at the Norwegian School of Management and Director of the School’s M.Sc. Program in International Strategy and Marketing. He has also been Assistant Professor at SDA Bocconi in Milan, Italy, visiting Professor at the London School of Economics and Political Science, and Hitotsubashi University in Tokyo. His research focuses on strategic management, knowledge and competence creation for competitive advantage, and strategic management practices in emerbing industries. He has published several books as well as some 40 book chapters and articles in international scientific journals. Dorothy Leonard is the William J. Abernathy Professor of Business Administration at the Harvard Business School. Her research interests and consulting expertise are in managing the innovation process. She has published over 25 articles in academic journals, practitioner journals, and in book sabout technology management. She has also written dozens of field-based teaching cases. She si the author of Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation (Harvard Business School Publishing, 1995) and a new book which explores the creativ eprocess is due out in Fall 1998 from Harvard Business School Publishing. James R. Lincoln is a Professor of Organizational Behavior and Industrial Relations at the Haas School of Business and is Director of the Institute of Industrial Relations at the University of California, Berkeley. His primary research and teaching interests include organizational design and innovation, Japanese management, and interorganizational networks. He is the author (with Arne Kalleberg) of Cultture, Control, and Commitment: A Study of Work Organizations and Work Attitudes in the U.S. and Japan (Cambridge University Press, 1990) and numerous articles on Japanese management and organization. He has been a visiting scholar at Hitotsubashi, Doshisha, and Ritsumeikan Universities in Japan. Eliot Mason is a Ph.D. candidate in Organizational Behavior and Industrial Relations at the Haas School of Business at the University of California, Berkeley. His primary research interests are in comparisons of international management and institutions and in explaining various interfirm linkages. He is preparing a dissertation on the relative advantages of a firm’s aggregate interfirm linkages. Grant Miles is an Assistan Professor of Management at the College of Business Administration at the University of North Texas. His research interests include the study of industry variety and evolution, strategice alliances, and new organizational forms. His research has been published in Strategic Management Journal, Academy of Management E"xecutive, and Journal of Business Ethics. His current work is focused on the implications of knowledge and learning on organizational structures and processes. Raymond E. Miles is the Trefethen Professor Emeritus and the former Dean of the Haas School of Business at the University of California, Berkeley. He has written widely on organization and management, and he serves on the board of directors of two large companies. He is co-author (with Charles Snow) of Fit, Failure, and the Hall of Fame: How Companies Succeed or Fail (Free Press, 1994). He currently is conducting a study of 21st century organizational forms funded by the Carnegie Bosch Institute for Applied Studies in International Management. Carla O’Dell is President fo the American Productivity & Quality Center and also serves as Director of the Cetner’s International Benchmarking Clearinghouse in Houston, Texas. She currently leadst he Center’s practice with clients designing and implementing knowledge management and best practice transfer. In 1987, she designed and led for the Center the largest national study ever done on innovative rewared systems, involving 1,600 firms employing over nine million people. She is co-author with C.Jackson Grayson of If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practices (Free Press, 1998). She is also a frequent contributor to leading business journals, is a keynote speaker at senior executive events, and appears on business television. Vincenzo Perrone is Professor of Organization at Universita degli Studi di Cassino, Isituto Impresa e Lavoro, and the Chairman of the Organization and Human Resource Management Department, SDA-Bocconi University Graduate School of Management in Milan, Italy. His research interests focus on new organizational forms, trust in intra and inter-organizational relations, inter-firms coordination mechanisms, organizaional resources for competitive advantage, and forms of capital. He was previously a Visiting Professor at the Carlson School of Management at the University of Minnesota and he currently serves as a consultant for several major companies operating in Europe. Walter W. Powell is a Professor of Sociology at the University of Arizona. His research and writings focus on institutional analysis and economic sociology. He has recently published articles on inter-firm and university-industry relations in biotechnology in Administrative Science Quarterly and the Journal of Policy Analysis and Management. He is currently completing a book entitled The Firm in the 21st Century (Princeton university Press, forthcoming) Rudy Ruggles is a Manager at the Ernst & Young Center for Business Innovation in Cambridge, MA, where he leads the Center’s research on knowledge-based business issues. He has concentrated his own research on knowledge management tools and techniques and has edited an anthology entitled Knowledge Management Toos (Butterworth-Heinemann, 1996). He is currently working on a book about operationalizing knowledge-based business conepts. Previously, he was at the J.L. Kellogg Graduate School of Management at Northwestern University, where he researched and studied the interaction of strategy, information management, and organizational behavior in international business. In addition to working as a consultant, he was a case writer for the executive program’s strategy curriculum. David J. Teece is the Mitsubishi Bank Professor and Director of the Institute of Management, Innovation, and Organization at the Haas School of Business at the University of California, Berkeley. He is the author of numerous books and articles on technological innovation, technology transfer, business organizations, and public policy.
Bios were taken from the California Management Review Special issue on Knowledge and the Firm. Volume 40. Number 3. Spring 1998. About Gotcha
and its Creators |