Case Studies 

There are quite a few case studies available on-line, but most are not very in-depth. If you are interested in reading more case studies, you may want to consider subscribing to Knowledge Inc. It is a monthly publication with more detailed information than available from most other on-line or print publications. Refer to the Periodicals page for information on how to subscribe. If you don't wish to subscribe to a publication, check out Collaborative Strategies web site, featuring a new case study each month on collaborative technologies and knowledge management.

  1. "Buckman Labs Is Nothing But Net"
  2. "Hewlett-Packard Promotes KM Initiatives"
  3. "In the Know"
  4. "Getting in Touch with your Inner Web"
  5. "Rx for Success"
  6. "Managing Knowledge at Sequent "
  7. "Common Knowledge"
  8. "Marketing for Survival"
  9. "Anatomy of a Failure"
  10. "Data Warehouse Project"
  11. "Chevron Maps Key Processes and Transfers Best Practices"
  12. "Dow Chemical Capitalizes on Intellectual Assets"
  13. "Steelcase Designs the Intelligent Workspace"
  14. "Sun's Knowledge Network Enhances Its Selling Skills"
  15. "Exemplary Profiles of Customer Innovations and KM" s
  16. " House Crouse Hospital's use of Lotus Notes "

 

Quickie Case Studies

KM World has a few case studies that are more like snapshots of a company's KM initiatives. They include the following:

  1. Case Study: Union Switch & Signal
  2. BCBS cleans up remaining 20%
  3. Boeing lands timely Web-based info
  4. Cell company races forward with shared enterprise access
  5. ERP to Notes connection made easier
  6. Imaging system helps county gain more from its information
  7. Collaborative business intelligence is no gag gift
  8. Data group shapes hospital's process
  9. Mosaix ViewStar 5.0 brings workflow to customer call centers
  10. Documentation, cycle times streamlined - Manitoba Public Insurance
  11. Harvesting pure knowledge for the National Organic Program
  12. Collaboration, capture combine in Florida for document solution
  13. Untangling a labyrinth of information - Law firms turn to technology
  14. In the user's own words
  15. Quality is a mind-set, not an organization within IT
  16. Restructuring for vertical focus
  17. Solutions in practice - Tying data together for worldwide use
  18. Bell Atlantic processes online
  19. Information is in the Army now
  20. RAID systems
  21. When regulations get tough, business turns to KM

 

Some of these links were taken from compilations created by Knowledge Management Central and KM World.


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Last updated on April 27, 1999