User Centered Design and Task Analysis

2/2/99


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Table of Contents

User Centered Design and Task Analysis

Ripped from the Headlines

Ripped from the Headlines

Today

Lecture Topic Schedule (Tentative)

Topic and Assignment Schedule (Tentative 1/28/99) Week numbers indicate assignment due dates There may be an additional assignment

Individual Differences

Playing Pictionary

Accommodation of Human Diversity

Accommodation of Human Diversity

Accommodation of Human Diversity

Diversity in Roles

What is User-centered Design?

What is Usability?

How to Involve the User

Understanding the User

Ethnographic Observation

Ethnographic Observation

Ethnographic Observation

Participatory Design

Participatory Design

Participatory Design

Participatory Design Observation Techniques

What Users Might Say

Scenario Development

Caveats

Task-Centered Design

Outline

E-Commerce Web Sites

Task Analysis Overview

Why Task Analysis?

Task Analysis Questions

Task Analysis Questions

Next Time

Author: Marti Hearst

Home Page: http://www.sims.berkeley.edu

Other information:
Lecture Notes for SIMS 213