An Introduction to HCI
An Important Case Study
Karen Holtzblatt, Contextual Design, Chapter 49 in The Human-Computer Interaction Handbook, Jacko and Sears (Ed.), Lawrence Erlbaum Associates, 2003.
Kathleen Gomoll, Some Techniques for Observing Users, Brenda Laurel (Ed.) The Art of Human-Computer Interface Design Addison-Wesley, 1990.
Mark W. Newman and James A Landay. Sitemaps, Storyboards, and Specifications: A Sketch of Web Site Design Practice. In the Proceedings of Designing Interactive Systems, DIS 2000, New York City, 2000.
Jef Raskin, Cognetics and the Locus of Attention, Chapter 2 from The Humane Interface, Addison-Wesley, 2000.
Alan Cooper, The End of Errors, in About Face: The Essentials of User Interface Design, IDG Books, 1995
Marc Rettig, Prototyping for tiny fingers, CACM 37 (4), April 1994.
Michel Beaudouin-Lafon and Wendy Mackay, Prototyping Tools and Techniques, Chapter 52 in The Human-Computer Interaction Handbook, Jacko and Sears (Ed.), Lawrence Erlbaum Associates, 2003.
Matthew Klee, Five Paper Prototyping Tips, Eye for Design, March/April 2000.
Jesse James Garrett, A visual vocabulary for describing information architecture and interaction design, from http://jjg.net/ia/visvocab/
James Robertson, Information design using card sorting, Step Two Designs Pty Ltd, October 2003, http://www.steptwo.com.au/papers/cardsorting/index.html
Joe Lamantia, Analyzing Card Sort Results with a Spreadsheet Template, Boxes and Arrows website, August 26, 2003. http://www.boxesandarrows.com/archives/analyzing_card_sort_results_with_a_spreadsheet_template.php
Gordon Kurtenbach, Andrew Sellen, and William Buxton, An empirical evaluation of some articulatory and cognitive aspects of "marking menus". Journal of Human Computer Interaction, 8(1), pp. 1-23, 1993.
Gordon Kurtenbach and William Buxton, User learning and performance with marking menus, in the Proceedings of CHI '94.
Robin Jeffries, James R. Miller, Cathleen Wharton, Kathy M. Uyeda, User Interface Evaluation in the Real World: A Comparison of Four Techniques, Proceedings of ACM CHI'91.
Lorin Hochstein, GOMS, U Maryland Course Notes, Oct 2002. http://www.cs.umd.edu/class/fall2002/cmsc838s/tichi/printer/goms.html
Jeff Herman, A Process for Creating the Business Case for User Experience Projects, in Proceedings of ACM CHI'04, Conference Companion.
Web Design and Search
Yee, K-P., Swearingen, K., Li, K., and Hearst, M., Faceted Metadata for Image Search and Browsing, in the Proceedings of ACM CHI 2003.
Sarah Waterson, Jason I. Hong, Tim Sohn. Jeffrey Heer, Tara Matthews, James A. Landay. "What Did They Do? Understanding Clickstreams with the WebQuilt Visualization System." in Proceedings of the ACM International Working Conference on Advanced Visual Interfaces. Trento, Italy, May 2002.
PDAs and Handhelds
Mark Weiser, The Computer for the 21st Century, Scientific American , September 1991. Reprinted in IEEE Pervasive Computing, Jan-March 2002.
Eric Bergman and Rob Haitani, Designing the PalmPilot: A Conversation with Rob Haitani, Chapter 4 in Information Appliances and Beyond, Eric Bergman (Ed.), Morgan Kaufmann, 2000.