Task and Persona Revision

Before moving forward, we decided that we would have to pair down our personas and try to have a better sense of the main tasks that we need to support. Using our personas and task analysis table, we stepped back and tried to put together the top high-level tasks for each person and see how those task related to each other across personas. We then tried to group together similar tasks. The table below summarizes the discussion.


Abigail


Serena

Byron

David

John
What's up with my competitors? What are friends/colleagues talking about? What's going on with my company? Track opposing candidate's news/readership Reading the latest on gadgets and games
Who is reading my column? What's going on in education? What's the industry buzz? Monitoring general election conversations Who's linking to my blog?
What are people saying about me? Topical search Investigative research on particular topics for specific projects Tracking own candidates readership and inbound links  
What should I be writing about? News   Political issue research  

Key:        
Community, "conversation" tasks
Readership, "about me" tasks
News and research tasks

We also spent some time discussing which of these high level task are done on a daily basis, which are done on a weekly basis, which were done at longer intervals of time, and the context of use for each persona. From this discussion, we decided that we should primarily be designing our interface for Abigail and David. Additionally, we may have to keep Byron around in our minds as the nature of his research is somewhat different Abigail and David's research tasks. But Byron would also not be the primary user.

In thinking about our interface design, our interface would need to be able to support: