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Information Seeking Behavior
Today
Finding Out About
Tactics vs. Strategies
Lexis-Nexis Interface
Search Tactics and Strategies
Information Search Tactics (after Bates 79)
Term Tactics
Search Formulation Tactics
Source-level Tactics
Source-level Tactics (cont.)
Monitoring Tactics (strategy-level)
Additional Considerations (Bates 79)
Information Seeking Strategies (Belkin et al. 93, 94)
ISS Dimensions
Information Seeking Strategies (Modified from Belkin et al. 93)
Example ISS’s
New strategy types
“Berry-Picking” as an Information Seeking Strategy (Bates 90)
Berry-picking model (cont.)
A sketch of a searcher… “moving through many actions towards a general goal of satisfactory completion of research related to an information need.” (after Bates 90)
Implications
Orienteering (O’Day & Jeffries 93)
Stop Conditions (O’Day & Jeffries 93)
After the Search:
Analyzing and Synthesizing Search Results
Post-Search Analysis Types (O’Day & Jeffries 93)
SenseMaking (Russell et al. 93)
“Sensemaking” in the Business Intelligence Analysis Task (Russell et al. 93)
Sensemaking (Russell et al. 93)
Coming Up
Email: hearst@sims.berkeley.edu
Home Page: http://sims.berkeley.edu/~hearst
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