Usability in general
Interactive Methods Table from Usability.Net
Society for Technical Communication Usability SIG site - excellent source of lots of practical info
Spin Group - good collection of articles on usability topics and methods
UsabilityFirst.com -- This website provides information and resources for key issues related to usability in website and software design. UsabilityFirst.com believes that helping people do their work in an effective and enjoyable way should be the top priority in design because if a product is not usable, people will not use it.
Usability Professionals' Association - Resources -- A forum to promote usability concepts and techniques worldwide.
Usability SIG (Society for Technical Communication) -- Lots of useful references.
The HCI Bibliograhy -- The most comprehensive source on human-computer interaction.
Usability.gov -- Really excellent site -- National Cancer Institute resource for designing usable web sites and user interfaces.
Sample Usability Reports
BASELINE Report Format - This archive consists mainly of BASELINE reports and material, as well as the ELPUB 105 report.
Sample checklist from InfoDesign
Sample test materials from STC usability SIG: scroll down to Usability Checklists and Heuristic Reviews; include process for heuristics review and sample checklists 1 & 2
Heuristic Evaluation - A System Checklist By Deniese Pierotti, Xerox Corporation
Research-based guidelines from usability.gov (128 pp.). Doesn't print well - try this version instead.
collection of web
survey resources collected by Rashmi Sinha
Jakob Nielsen's Alertbox -- One-stop shopping for Nielsen's view of the world. Increasingly dedicated to advertising for their (expensive) reports, but still has useful info.
AskTog.com -- Bruce Tognazzini’s columns on design.
User Interface engineering - Jared Spool's organization. They hype their own trainings but have good short articles, too
in Usability Engineering -- A reasonably good site, however,
the link they provide to their own web usability survey is currently
Survey Question Design:
Marcus, A. (2003). When is a user not a user?: Who are we? What do we do? interactions, 10, 28-34. Useful for his list of conferences and organizations.
ACM: Association for Computing Machinery
JournalsACM Interactions (Available free through campus)