INFOSYS 204: Information
Users and Society
Fall, 2002
PART 1
updated 12/5/02 small changes
Instructor: Prof.
Nancy Van House
vanhouse@sims.berkeley.edu
510-642-0855; 307A South Hall
office hours Tues 2:45-4:30
This course is taught in two parts. The second part will be taught by Prof. Pamela Samuelson.
TEXTS
1. This book is in the bookstore:
John Seely Brown and Paul Duguid, The Social Life of Information, Harvard Business School Press, 2000.
We won't be reading as much of this book as I had thought when I ordered it for the bookstore (many months ago) -- but chapters from this are not in the reader, and the entire book is recommended.
2. There is a reader at Copycentral on
Bancroft.
ASSIGNMENTS
There will be a major midterm paper and 2-3 small papers during the semester. Description of the midterm paper will be posted shortly; interim assignments will follow.
Guidelines for written assignments.
Resources for written assignments. added 9/5/02
READINGS AND SCHEDULE (Subject to Change)
All these are in the reader except those from Brown and Duguid.
WEEK & TOPIC | READINGS | ASSIGNMENTS | ADDENDA |
1-- Aug 27 &
29
|
Brown & Duguid (B&D): Intro; ch. 3 Read sometime in the next two weeks: DiMaggio, et al, Social Implications of the Internet, Ann Rev Sociology 2001: 307-36. We won't cover all their topics, and they don't cover all ours, but it is useful overview. |
Assn 1 due Sept.
3 |
Slides 8/29 |
2-- Sept. 3 &
5
|
Winner, Langdon. "Do artifacts have politics?" In: Donald MacKenzie and Judy Wacjman, eds. The Social Shaping of Technology, 2nd ed., Open University Press, 1995; pp. 28-40. http://www.cis.vt.edu/ws/wsmodules/Gender_and_Technology/winner.htm 12/02 Friedman, Batya, ed. Human Values and the Design of Computer Technology. Cambridge Univ Press, 1997.
SCOT:
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Slides | |
3-- Sept. 10 &
12 ORGANIZATIONS:
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B&D ch. 4 Orlikowski, Wanda
J. "Learning from Notes: organizational issues in groupware implementation."
The Information Society 9 (1993) pp. 237-250. Orlikowski, Wanda J. "Improvising Organizational Transformation over Time: a Situated Change Perspective." Information Systems Research 7:1 (March 1996) pp. 63-92. Pay attention to the case study and how this organization is similar to or different from the one in the other article. The following may be useful in understanding the cases above: Ackerman, Mark. "The intellectual challenge of CSCW: the gap between social requirements and technical feasibility." Human-Computer Interaction, 15, 2000, We will focus on pp. 181-184, although the rest of the article is useful, too. Online at http://citeseer.nj.nec.com/345439.html Erickson, T., Halverson, C., Kellogg, W. A., Laff, M. and Wolf, T. " Social Translucence: Designing Social Infrastructures that Make Collective Activity Visible." Communications of the ACM , 45:4 April 2002, pp. 40-44. |
Useful site:
Usablity First:
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4--Sept. 17 &
19
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Olson, Gary M. and
Judith S. Olson. "Distance matters." Human-Computer Interaction
15, 2000, pp. 139-178. Wellman and Gulia, "Virtual Communities: net surfers don't ride alone." In Kollock and Smith, Communities in Cyberspace, 1999, p. 167-194. Wallace, Psychology of the Internet, ch. 4 & 5 (This is a fast read for people familiar with the internet, but is useful for its social psychological insights.) We won't have time to discuss in class, but at some point read the following: Wallace, Psychology of the Internet
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5-- Sept. 24 &
26
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US. NTIA. A NATION
ONLINE: How Americans Are Expanding Their Use of the Internet, February
2002
|
Pew
Internet and American Life Project Stanford
internet and society study link fixed 9/24
The Digital Divide Network - a variety of reports and resources, sponsored by the Benton Foundation: Bringing a Nation Online: The Importance of Federal Leadership disputes Bush admin assessment of dig divide. (Should be at www.civilrights.org/publications/bringinganationonline/nation1.html but this site is dead. Link above is an alternate.) |
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6-- Oct. 1 &
3
|
Review the following, all internet-accessible: Overview of IS214 - Usability and Needs Assessment Table of Contents of Barnum, Usability Testing and Research Follow links "About the Book" to "Contents" Powerpoint presentation by Carol Barnum The Alertbox: Current Issues in Web Usability, Jakob Nielsen Browse topics; review some that interest you.
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Assignment 2 due 10/1 |
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7A-- Oct. 8
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Josephson Institute of Ethics, Making Ethical Decisions. http://www.josephsoninstitute.org/MED/MED-intro+toc.htm
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Berkeley's ethics site: "Your Online Home for Academic Inquiry into Ethics" ALA
Code of Ethics
Ethics
and Information Technology International
Center for Information Ethics The
Journal of Information, Communication and Ethics in Society |
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7B-- Oct. 10
|
Selections from Philip Agre, Computation and human experience, Cambridge Univ. Press, 1997. In reader. |
Intro to the book -- much of what's photocopied is from this chapter. |
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Week 8A-- Oct. 15
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MIDTERM PAPERS DUE. | recap |